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Customer Services Assistant

Job details
Posting date: 05 August 2024
Hours: Part time
Closing date: 16 August 2024
Location: S1 2BX
Remote working: On-site only
Company: SMEC Ltd
Job type: Permanent
Job reference: CSA(Aug24)

Summary

Variable hours contracts available

Rate of pay: £8.60 per hour, or NLW (currently £11.44 per hour), if applicable (aged 21 and over)

Showroom Workstation is Sheffield’s only media arts complex operating a popular independent café/bar, conference and events facility, four-screen cinema, and creative industries managed workspace.

We have Customer Services Assistant (CSA) positions available to join our fast-paced and friendly front of house team. As a CSA, you will be a key point of contact for our customers, anticipating and responding to their needs to ensure every visit to our venue is memorable. The responsibilities of our CSA’s vary according to what’s going on – generally the role will involve selling and serving food and drink in the bar and front of house assistance in the cinema areas; but also, could involve helping with the running of our conferences, events and year-round programme of festivals, working across all areas of our beautiful art-deco building. We also have occasional short-term opportunities for staff to get involved in working in other departments of the Company.

Please note that we operate Monday-Sunday, so all post-holders will be required to work weekends and evenings on a fair rota basis, subject to business requirements.

Experience would be useful, but full training will be given, so if you are friendly, hard-working, flexible and have a helpful can-do attitude we’d love you to apply.

When applying, please state the number of hours you are available each week and indicate any regular days of the week, or times, that you are not available.

Staff benefits: staff associate membership (free cinema tickets), opportunities to attend special events and screenings, discounted food and drink, access to cycle to work scheme, company pension (terms apply).

Please note that to cover the full range of responsibilities in the role, the sale of alcohol will be involved, so applicants would need to be aged 18 and over. Please be fully aware of this when applying.

We are inclusive employers and have in place a positive action plan, to increase the diversity of our workforce. We therefore encourage applications from people from Black, Asian, and Minority Ethnic diverse backgrounds and other diverse communities.

All applications must be made by completing our application form, which is contained within our job pack. We’re sorry but we cannot consider CV’s.

For more information and to download an application pack please visit: http://www.showroomworkstation.org.uk/info/work-for-us
or email our Reception Team: reception@showroomworkstation.org.uk
You can also call 0114 279 6511 and ask for a job pack to be sent to you or call in and collect one from us.

If you need any assistance with completing the application form, please get in contact.

Closing date for submission of completed applications: Friday 16th August 2024 at 12 noon.

Interviews will be held the week commencing: 19th August 2024

Completed application forms can either be emailed to reception@showroomworkstation.org.uk or posted to Recruitment, Showroom & Workstation, 15 Paternoster Row, Sheffield S1 2BX. Alternatively, you can deliver it in person to the Workstation reception team.

Showroom Workstation, 15 Paternoster Row, Sheffield, S1 2BX
Sheffield Media and Exhibition Centre Limited is a registered charity, No. 100 2020