Warning
This job advert has expired and applications have closed.
Area Manager: Mid & North Essex | Havens Hospices
| Posting date: | 02 August 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £34,000 £34,000.00 per annum |
| Hours: | Full time |
| Closing date: | 01 September 2024 |
| Location: | Wickford, SS11 8YB |
| Company: | Havens Hospices |
| Job type: | Permanent |
| Job reference: | 6534754/TracID6380218 |
Summary
Working within the Havens Hospices Trading area, our Area Managers play a crucial role in overseeing the operations and performance of Havens Hospices charity shops within their designated region.
With over 27 shops, we currently have a vacancy for an Area Manager, who would be responsible for managing our Mid & North Essex area, spanning from our outer London shops up to Colchester.
As well as supporting the managers of various trading shops, this role also supports the Pop-Up Manager, ensuring consistency in retail shop standards, and driving sales growth both in-store and online.
The Area Manager will recruit and develop staff, manage rotas, and identify opportunities for new shop locations and improvements.
This role requires a full UK driving licence and access to own vehicle.
Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions and their families. Our specialist team offers a wide range of care and support options for patients and their loved ones, based on their needs and wishes. This can be in the comfort of their own home, in the hospices – Fair Havens for adults or Little Havens for children - or a combination.
Working at Havens Hospices allows you to give the gift of time to families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.
In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.
At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.
We value diversity and welcome applications from all sections of the community.
Principal Responsibilities:
• Works closely with the Pop-Up Manager to support staffing and merchandise needs throughout the year.
• Work closely with the Head of Trading and other Area Managers to ensure consistency in retail shop standards.
• Plan and approve weekly rotas to ensure optimal coverage for delivering sales targets and high levels of service.
• Recruit suitable candidates and plan successful induction periods for all new recruits.
• Present monthly performance reports, highlighting top and bottom performers, with tangible actions in place to improve sales.
• Set clear expectations for shop managers regarding online retailing, driving sales, and monitoring performance against targets.
• Work with the Online Manager to maximise income from donated stock.
• Actively seek and identify potential new shop locations, considering location and demographic factors.
• Collaborate with the Operations Manager to identify shops needing investment and preventative maintenance.
• Support organizational rollouts, including new shops, technology, systems, and loyalty card schemes.
• Ensure compliance with all policies, procedures, and legal requirements.
• Maintain high standards of merchandising, shop presentation, and customer service.
• Prepare and manage budgets for shops in the region.
• Monitor financial performance and implement corrective actions as needed.
This advert closes on Monday 12 Aug 2024