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Task Leader (Permanent) - REN11097

Job details
Posting date: 01 August 2024
Salary: £25,330.00 to £26,736.00 per year
Hours: Full time
Closing date: 11 August 2024
Location: Paisley, PA1 1WB
Company: Renfrewshire Council
Job type: Permanent
Job reference: REN11097

Summary

Advert

You will undertake a range of administrative tasks in support of the delivery of a comprehensive, customer focused, business support service across Renfrewshire Council.

Key tasks for which you will be responsible include; supervision of staff; duties including meeting and greeting visitors and dealing with customer enquiries online and by telephone in line with Customer Care standards; a range of administrative tasks including the preparation of correspondence, reports and minute taking as required and data quality checking/quality assurance and maintaining a range of manual and computer based recording systems ensuring that all records for which the post holder is responsible are accurate, up to date and stored in line with Council Policy.

It is essential that you have effective numeracy and literacy skill, experience of; customer service; carrying out a wide range of administrative tasks and working with standard computer systems including Microsoft Office packages i.e. Excel and Word. It is also essential that you have the ability to; work as part of a team and on your own initiative; meet deadlines and quality standards; multi task and have organisational and communication skills.

It is desirable that you have experience of supervising staff and developing processes and procedures, as well as a knowledge of Renfrewshire Council's Corporate Policies and practices and Insurance Services.

An SVQ Level 3 in Business Administration or equivalent is also desirable.

If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.