BIPC Business Information Officer
| Posting date: | 01 August 2024 |
|---|---|
| Salary: | £32,076 to £34,834 per year |
| Additional salary information: | Exceeds National Minimum Wage |
| Hours: | Full time |
| Closing date: | 12 August 2024 |
| Location: | Oxford Westgate Library, OX1 1PE |
| Company: | Oxfordshire County Council |
| Job type: | Temporary |
| Job reference: | OCC/TP/347/222 |
Summary
About Us
The Business & Intellectual Property Centre (BIPC) service is a specialist public library service. BIPC Oxfordshire is a member of a wider BIPC network in the UK which comes under the brand ownership of The British Library in London. Situated within our flagship public library, Oxford Westgate Library, in the heart of Oxford, the BIPC is embedded within the public library service reflecting its location ‘on the high street’ and its incredible accessibility and reach to individuals and the community. The service has active support from The British Library, Intellectual Property Office, partners and members of the Oxfordshire business ecosystem.
About the Role
Join this dynamic service and share your love of supporting Oxfordshire entrepreneurs and small businesses to explore their ideas for business and help them flourish!
This is an exciting opportunity for an information officer who has experience, interest and skills in helping emerging entrepreneurs and SMEs explore possibilities for their business ideas. You should be able to work with a wide range of resources, both print and digital, such as marketing databases. Through great customer service face-to-face you should be able to inspire confidence in customers and encourage self-discovery and learning. You will help them test their ideas out using known techniques and relevant signposting. You should be able to provide a warm welcome to the Centre and empathetic service to a variety of customers from across the diverse local community to help them develop and explore their business ideas, modest or grand.
About you
The Business Information Officer plays a critical role in the service.
* You should be comfortable with face-to-face interaction, on site Monday-Friday.
* The post-holder should offer confident, enthusiastic, and empathetic customer service to a diverse audience.
*You should have some experience in a business or library context to bring to the role.
*You would benefit from showing ability to meet and greet customers in a public setting who may or may not be BIPC customers.
* You should be able to demonstrate an ability to work both independently and as a team.
* You should be receptive to always learning and adopting different methods as part of these national programme.
Rewards and benefits
- Staff benefits options
- Staff reward scheme
- Cyclescheme
- Electric vehicle lease scheme
- Discounts at local retailers
- Salary finance options
- Generous leave options
- Membership of the Local Government Contributory Pension Scheme with an employer's contribution of up to 19.9%
Our commitment to:
Equality, Diversity and Inclusion
At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.
Our commitment to:
Guaranteed Interview Schemes
As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.
Our commitment to:
Safeguarding
Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.
Our commitment to:
Flexible Working
We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.
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Proud member of the Disability Confident employer scheme