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Medical Secretary/Personal Assistant | The Christie NHS Foundation Trust
| Posting date: | 31 July 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,147 - £27,596 per annum, pro rata |
| Hours: | Part time |
| Closing date: | 30 August 2024 |
| Location: | Manchester, M20 4BX |
| Company: | The Christie NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6529664/413-84977-CSSS-LS |
Summary
The post holder will be responsible for the provision of full secretarial and administrative support service for the Endocrinology and Senior Adult Oncology Consultants and their teams, ensuring a high standard of secretarial duties is maintained and deadlines met. This will include keeping accurate, up to date records and ensuring the smooth running of clinics, scheduling and typing turnaround.
This is a busy role so you must have the ability to prioritise your workload to effectively complete tasks and communicate with both staff and patients at all levels. The post holder must be able to work well under pressure and be flexible to cover other areas within the Central Services as required.
• Liaise closely with all consultants within the area of responsibility to provide a full secretarial service, including typing, dealing with queries from patients, relatives, and colleagues from within and outside the Trust, scanning and maintaining case notes.
• Diary management for the consultants.
• Provide secretarial service to the junior doctors and medical staff within the team, as above.
• Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.
• Organise and schedule consultant meetings and maintain an up-to-date diary for appointments, meetings, and interviews.
• Liaise with staff at all levels both internally and externally, answering written and verbal enquiries, when necessary, act on all matters which can be dealt with without further reference
• Answer written and verbal enquiries from patients/relatives, referring enquiries to the consultant only when necessary.
• Liaise with internal and external departments to arrange clinical investigations/procedures.
• Ensure accurate input of patient details when entering data onto information databases and Patient Administration System.
• Receive new patient referrals and ensure timely registration and booking of appointments – liaise with the Tracking team to ensure accurate tracking of patients in regard to cancer and non-cancer targets
• Liaise with day unit staff to ensure treatment appointments are booked appropriately
The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
· Liaise closely with all consultants within the area of responsibility to provide a full secretarial service, including typing, dealing with queries from patients, relatives, and colleagues from within and outside the Trust, scanning and maintaining case notesIn this section you should identify in sufficient detail the main duties, tasks, activities, and responsibilities of the post holder.
· Diary management for the consultants.
· Provide secretarial service to the junior doctors and medical staff within the team, as above.
· Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.
· Organise and schedule consultant meetings and maintain an up-to-date diary for appointments, meetings, and interviews.
· Liaise with staff at all levels both internally and externally, answering written and verbal enquiries, when necessary, act on all matters which can be dealt with without further reference.
· Answer written and verbal enquiries from patients/relatives, referring enquiries to the consultant only when necessary.
· Liaise with internal and external departments to arrange clinical investigations/procedures.
· Ensure accurate input of patient details when entering data onto information databases and Patient Administration System.
· Receive new patient referrals and ensure timely registration and booking of appointments – liaise with the Tracking team to ensure accurate tracking of patients in regard to cancer and non-cancer targets.
· Liaise with day unit staff to ensure treatment appointments are booked appropriately.
· Manage outpatient clinic templates to ensure smooth running of clinics.
· Book patient appointments.
· Take minutes for Trust and departmental meetings as appropriate.
· Contribute to the training of new members of staff within a given area as required.
· Ensure electronic case notes are kept up to date, all investigations and other material (outside results and films) are available for clinic appointments/admission.
· Type annotations and letters into the patient administration system accurately and timely, keeping to internal turnaround targets to ensure a high standard of service to referring consultants and GPs.
· Provide sickness and holiday cover for other members of the administration team, ensuring that turnaround times are maintained.
· Assist clerical staff where necessary to ensure the timely scanning of correspondence into case notes.
· Provide information required to support the investigation of litigation cases.
· Work with clinicians, managers, and administrative staff to review working practices, identify new improved ways of working and find solutions to problems.
· To provide cross cover in periods of absence within the Endocrinology and Senior Adult Oncology Administration Team and occasionally the wider Central Services Directorate
This advert closes on Wednesday 7 Aug 2024
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