Museum and Visitor Services Officer
| Posting date: | 31 July 2024 |
|---|---|
| Hours: | Part time |
| Closing date: | 30 August 2024 |
| Location: | Portsmouth, PO1 2BG |
| Company: | Portsmouth City Council |
| Job type: | Permanent |
| Job reference: | 3996 |
Summary
Salary: Band 5 £24,362 - £26,073 p.a. fte (£19,489 - £20.858 p.a.)
Hours: 29.6 hours per week to be worked Wednesday - Saturday 9.00-17:00
29.6 hours per week to be worked Sunday - Wednesday 9:00-17:00
Location: The D- Day Story
We have two roles, please state in your covering letter which schedule you would prefer.
Portsmouth City Council is committed to delivering excellent museums and visitor services which celebrate the heritage of the city. Portsmouth Museums is responsible for six museums and heritage sites across the city, one of which is The D-Day Story.
The D-Day Story is the only UK museum dedicated to telling the events of June 1944. D-Day and the Normandy landings remain the largest seaborne invasion in history and a turning point which marked the beginning of the end of the Second World War. Landing Craft Tank 7074 opened as part of the visitor experience at the museum in 2020 following an extensive restorative project conducted in partnership with the National Museum of the Royal Navy. LCT 7074 is the last surviving LCT which took part in the Normandy landings and carried up to ten tanks, men and supplies across the channel during the Normandy campaign.
Your new role
This role involves the successful coordination of volunteer activity for LCT 7074. You will promote and maximise usage of the LCT by the public, facilitating both an excellent visitor and volunteer experience. You will be an advocate for volunteering including training and coordinating a team of volunteers to assist members of the public when visiting the LCT.
You will enhance the visitor experience for the LCT and museum, by the delivery of events and activities to take place on-board as well as administering ticket sales and event bookings. You will also assist the D-Day Story Manager in the promotion of the LCT and museum to the general public to maximise usage throughout the year.
What you need to succeed
You will have knowledge and enthusiasm for museums and the wider cultural offer of the city. You will be someone who has excellent interpersonal skills and is able to communicate with a diverse range of people.
You will have experience of co-ordinating a team of volunteers and you will also have experience of delivering fun and engaging events and activities. You will also be experienced in enhancing the visitor experience and can demonstrate a commitment to this.
If you have experience of collecting and evaluating visitor satisfaction levels and managing small budgets and if you have a good knowledge of health and safety procedures and experience of carrying out risk assessments then we would love to hear from you!
Please also note that LCT 7074 is located outside and whilst the ship is undercover, this role will require prolonged periods of time welcoming visitors and carrying out other tasks in all weather conditions.
What we offer
Portsmouth City Council is committed to the development of its staff. Benefits include a good induction process, being part of a dedicated Museums and Visitors Services team, regular supervisions for support, yearly personal development reviews and an overall supportive workplace with a chance to work in a varied environment.
What you’ll get in return
We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.
We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potential with a healthy work life balance, offering the following rewards:
- A generous pension scheme which allows you the opportunity to pay in more for that greater return.
- 27 days annual leave rising to 31 days after 5 years service plus bank holidays, pro rata for part time with the potential to purchase additional leave.
- Discounts on a wide range of goods and services – access a range of discounts and offers from thousands of restaurants, shops and more.
- Free Access to Employee Assistance Program (EAP) and wellbeing support
- Access to a wide range of training and development opportunities including apprenticeships
- Business travel support and initiatives, including bike loans
Please check out the link here to view all the benefits of working with us!
https://careers.portsmouth.gov.uk/working-for-the-council/
A commitment to our values
We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.
How to apply
Please click HERE for the full job profile. This contains all details of the role and the person we are looking for!
When completing your application please also upload a cover letter in the Supporting Documents section, covering the ‘Who is the Person’ points on the job profile giving examples of your experience and any transferrable skills. This is really important or you are likely not to be shortlisted.
We look forward to speaking with you soon.