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Assistant Volunteer Manager for VALE | University Hospitals of Leicester NHS Trust
| Posting date: | 31 July 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £28,407 - £34,581 per annunm |
| Hours: | Full time |
| Closing date: | 30 August 2024 |
| Location: | Leicester, LE3 9QP |
| Company: | University Hospitals of Leicester |
| Job type: | Permanent |
| Job reference: | 6420963/358-6420963-COR |
Summary
Job overview
We are seeking a compassionate and motivated individual to join our team to support the end of life care of patients at the University Hospitals of Leicester NHS Trust by starting an 'End of Life Care Volunteer' service.
The role will be to work in partnership with the hospital Palliative Care Team to manage a dedicated team of 'End of Life Care Volunteers' to provide ongoing support to patients at the end of life, their families and carers at University Hospitals of Leicester NHS Trust. Many of these patients have no other visitors at all. This role will play an important part in improving and providing quality end of life care.
To work in partnership with specialist End of Life charity, the Anne Robson Trust (1178352) to attract, recruit, train, and manage this team of 'End of Life Care Volunteers'.
The successful candidate will have a passion for improving care at the end of life, it doesn’t matter whether you are an established leader of voluntary services or new to this field. We will offer a programme of support.
For more information contact:
Sharon Wilkinson, Senior Nurse For patient Experience on: 0777 3667344
Sue Mcleod, Head of Patient experience on: 07833 297131
Service Delivery ·
With support from voluntary services to attract, recruit, train, induct and retain a group of volunteers ·
Organise and deliver VALE training ·
Ensure that all mandatory training requirements of the trust are regularly updated ·
Working closely with the Anne Robson Trust , identify additional training requirements through an on-going training needs analysis and coordinate the delivery of relevant training to be completed at monthly team meetings on an ongoing basis ·
Ensure all administrative details are completed with regard to monthly meetings including liaising with VALE, booking a suitable venue, booking training session speakers, ensure minutes of the meeting are correctly taken, ensure registration is taken and ensure volunteers individual record is kept up to date regarding meeting attendance and training ·
To establish good working relationships with relevant stakeholders to ensure smooth running of the service ·
Attend End of Life Improvement Steering Group providing relevant updates and contribute to the general improvement of End of Life Services · Liaise and establish good working relationship with Chaplaincy and bereavement services ·
Liaise daily with the Specialist Palliative Care Team and Ward Staff to ensure that patients who are recognized as dying are referred to the VALE service ·
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
UHL are working in partnership with the Specialist End of Life Charity, the Anne Robson Trust to attract, recruit , train and manage a dedicated team of volunteers to support End of Life Care. To commence and establish a Volunteer at Life’s End (VALE) service working closely with the Anne
Robson Trust, who will provide comprehensive training and support; and also to work closely with the palliative care service
To ensure that volunteers are trained to required standard, maintaining up to date records and ensuring the H&S and other legislation is adhered to at all times.
To exercise confidentiality and discretion at all times in relation to the duties of the post and any information to which the post holder may have access, ensuring that the data protection act and Trust policies are adhered to.
To work in a manner that respects the cultural diversity of our population and respects the human rights of individuals ensuring people are not discriminated against through age, sexual orientation, disability etc.
To ensure that the recruitment of volunteers is inclusive and closely monitored to meet the needs of both the individual volunteers and the Trust.
To plan recruitment in line with Trust and National priorities.
To place VALE volunteers in areas appropriate to their individual and Trust needs and priorities in a
timely and safe manner, ensuring that accurate information is given and records maintained.
To work closely with the Anne Robson Trust, Palliative Care Services, Wards, Departments, and Clinics, to ensure that areas of greatest need are served by first and to promote the VALE services to all wards and departments.
To work with staff who have direct contact with VALE volunteers to ensure that volunteers are valued and recognised as part of the team by all staff and that good practice standards are followed when working with volunteers and that they are utilised to their full potential.
To take the lead in the retention of VALE volunteers through training, placing and supporting volunteers appropriately and supporting and recognising the contribution of volunteers.
To carry out disciplinary interviews on volunteers and respond to volunteer grievances where necessary and in line with Trust policy
To work as part of the Volunteer Services Team supporting agreed Trust Volunteer Service Objectives and contributing to other areas of volunteer provision across the Trust when required.
To provide cover and support for other Volunteer Projects and services within the Trust when required.
To be responsible for accurate recording of relevant data and monitoring and evaluating the delivery of the VALE service
To maintain accurate records and a database of volunteer details to use for information, monitoring, evaluation and statistics required for the production of reports.
This advert closes on Wednesday 14 Aug 2024