Menu
Warning This job advert has expired and applications have closed.

Technical Lead

Job details
Posting date: 31 July 2024
Salary: £34,036 per year
Hours: Full time
Closing date: 14 August 2024
Location: St Austell
Company: Government Recruitment Service
Job type: Permanent
Job reference: 364042/24

Summary

The Valuation Office Agency (VOA) are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.

We champion the values of professionalism, integrity, respect and innovation. We are committed to providing a collaborative and supportive working environment that encourages every colleague to contribute, grow and excel together. With opportunities to drive your own development and growth, we empower our colleagues to succeed by ensuring support at every step of their career journey.

Technical Lead – Role Overview

The role is to provide technical support to the National Triage and Allocation Team covering lawfulness and completeness of Non-Domestic Rating Proposals made under the Challenge, Check, Appeal regulations.

The National Triage and Allocation Team (NTAT) sits within the Chief Operation Officer Group and are responsible for reviewing all challenge cases (proposals) to ensure that they are compliant with Non-Domestic Rating Regulations. The team notify interested parties’ or their representative where cases are non-compliant, providing explanations in line with the regulations and where necessary or appropriate provide guidance on further submissions.

Technical Lead – Key responsibilities

  • Providing technical advice in line with Check, Challenge, Appeal regulations with support of Chief Valuer Group. Training will be provided on the Check, Challenge Appeal regulations.
  • Providing technical advice to teams on issues that have a potential wider impact as well as individual issues where application of policy is not clear.
  • Resolving technical issues by applying the legal regulations for submissions framework to individual cases, with discretion on applying policy.
  • Using judgement to decide when cases go outside of framework or parameters set and may have an impact on wider policy/technical issues and dealing with these effectively with support from the technical team.
  • Reviewing and responding to external contact where National Triage and Allocation Team outcome is disputed or questioned, including complaints.
  • Identifying, escalating, and mitigating/managing risks and issues appropriately, using data from different sources and ensuring that these are raised at the right level.
  • Supporting learning and development within National Triage and Allocation Team and wider units by delivering training.
  • Co-ordinating with other Technical Leads, Valuation Leads and Chief Valuer Group to ensure consistent and coordinated approach to challenge acceptance, refusal and cancelation, and impact on interested parties.