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Collections Agent
| Posting date: | 30 July 2024 |
|---|---|
| Salary: | £30,000.00 per year |
| Additional salary information: | £26k to £30k depending on experience |
| Hours: | Full time |
| Closing date: | 26 August 2024 |
| Location: | CR0 6XE |
| Company: | Bramley Health |
| Job type: | Temporary |
| Job reference: | 34821-130-07290946 |
Summary
Bramley Health are looking for an experienced and motivated Collections Agent to join our finance team on a temporary basis.
The role of the Collections Agent is vital to ensuring we are providing the best care to our service users.
ABOUT US
Bramley Health is a specialist health and social care provider. We support men and women of working age who pose variations of mental health challenges within our homes, to maximise their independence to live a meaningful and fulfilling life.
We have a total of 8 homes that are operational located around the Southeast of England, with more being renovated to open in due course.
ABOUT THE ROLE
The successful Collections Agent will be required to assist in the recovery of charges owed to Bramley Health from a variety of customers.
RESPONSIBILITIES
o Chasing payments via telephone and email whilst maintaining GDPR
o Managing a diary of accounts and invoices to be chased, and recording accurate notes of any activity
o Being responsible for escalations from Credit Controllers, ensuring processes are followed through
o Working with the Credit Controller to reduce overall debt
KEY SKILLS
o Experience of collections and confidentiality
o Excellent communication skills and ability to build rapport with clients
o Good understanding of Microsoft Office, specifically excel
o Good organisational skills
BENEFITS
o Training and development opportunities
o Retail discounts including food shopping, clothes, electronics
o Travel discounts for holidays
o Energy bill savings
o Online courses virtual, live and interactive to upskill yourself
o Help the planet, plant trees, save turtles!
o 24/7 confidential counselling
The role of the Collections Agent is vital to ensuring we are providing the best care to our service users.
ABOUT US
Bramley Health is a specialist health and social care provider. We support men and women of working age who pose variations of mental health challenges within our homes, to maximise their independence to live a meaningful and fulfilling life.
We have a total of 8 homes that are operational located around the Southeast of England, with more being renovated to open in due course.
ABOUT THE ROLE
The successful Collections Agent will be required to assist in the recovery of charges owed to Bramley Health from a variety of customers.
RESPONSIBILITIES
o Chasing payments via telephone and email whilst maintaining GDPR
o Managing a diary of accounts and invoices to be chased, and recording accurate notes of any activity
o Being responsible for escalations from Credit Controllers, ensuring processes are followed through
o Working with the Credit Controller to reduce overall debt
KEY SKILLS
o Experience of collections and confidentiality
o Excellent communication skills and ability to build rapport with clients
o Good understanding of Microsoft Office, specifically excel
o Good organisational skills
BENEFITS
o Training and development opportunities
o Retail discounts including food shopping, clothes, electronics
o Travel discounts for holidays
o Energy bill savings
o Online courses virtual, live and interactive to upskill yourself
o Help the planet, plant trees, save turtles!
o 24/7 confidential counselling