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Security Receptionist

Job details
Posting date: 30 July 2024
Hours: Full time
Closing date: 29 August 2024
Location: SN13 9ET
Company: Mitie
Job type: Permanent
Job reference: 58294

Summary



Job Overview

Job Title: Security ReceptionistSalary: £23,400 per annumPosition Type: PermanentType of Employment: Full Time Hours: 37.5 hours per week 0700-1530Location: MoD Corsham, Building 405, Corsham, Wiltshire, England, SN13 9ET

Main Duties

-Have full understanding of site policies, who authorises access to different areas, site parking (long and short stay visitor's car parks) and when to give pin numbers.

-To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.

-To ensure all customer requests are dealt with efficiently and effectively

-Confidently know what ID is accepted to gain access to site.

-Be confident on how to use the computer systems; Resource Scheduler, Sateon, Sysis and Remedy. (experience preferred but not necessary).

-Understand the difference between each computer system and how information is transferred.

-Assist with customer queries and requirements

-Respond to queries, in person, over the phone or via email in accordance of the SRD.

-Accurately provide stats to Line Manager.

-Be able to provide tannoy announcements site wide.

-Assist with the preparation of site visits and events.

-You will work closely with personnel to ensure safe and efficient access to site.

-Assist non-Mitie staff with the distribution of various things, including, but not limited to, keys, codes and forms.

-Have the ability and knowledge to create access passes for individuals.

-Understand the Site Operating Procedure aligning with Mitie policies and security protocols.

-Have the ability to direct people round site by having site knowledge and be willing to gain site knowledge throughout employment.

What we are looking for

-An understanding of Microsoft and computer systems.

-Computer literate (Word, Excel, Outlook E-mail).

-Clear understanding of Health & Safety practices.

-Customer focused with the ability to build positive relationships.

-Enthusiastic and conscientious approach to all Site Support related tasks.

-Clear, strong and confident communication skills.