Customer Service Manager
| Posting date: | 26 July 2024 |
|---|---|
| Salary: | £40,000 to £45,000 per year |
| Hours: | Full time |
| Closing date: | 25 August 2024 |
| Location: | DE11 0TX |
| Remote working: | On-site only |
| Company: | Path Recruitment Ltd |
| Job type: | Permanent |
| Job reference: | 43863-18328 |
Summary
Customer Service Manager- Join a friendly working environment where no two days are the same. No weekend work and this is an impressive opportunity to progress!!
Benefits for the Customer Service Manager:
• The role is Monday to Friday only
• Salary up to £45k DOE
• Bonus Scheme
• Friendly working environment
• Up to 25 days holiday + bank holidays!
• Pension Scheme
• Career progression
• Healthcare Scheme
Duties as the Customer Service Manager:
• Manage the team of customer service and hire controller's where you will be involved in equipment sales and hires.
• As a Customer Service Manager you will be dealing with customer site enquiries over the phone and via emails, arranging the on and off hire of machinery.
• Covering for the manager and senior team ensuring all tasks and functions run as normal.
• Chase up all quotes or enquiries to maximise business and gain any x hire opportunities.
• Comply with companies policies and procedures ensuring all work is carried out timely and accurately.
To Be Successful as a Customer Service Manager:
You may have previous experience working as a Office Manager, Office Supervisor, Office team leader, Hire Manager, Customer Service Manager, Hire Supervisor, Hire Desk Manager or similar and you may have knowledge of the hire industry, whether it be Heavy Plant, Accommodation Hire, Formwork, Vehicle Hire, Generator Hire, HVAC, Powered Access, Tools, or Plant Hire.
Please note office supervisor/management experience is key for this role, whether a small team or large we would love to hear from you.
You don't want to miss out on this Customer Service Manager position, interviews can start immediately so apply today! Rachel.simpson@pathrecruitment.com or 01933 667229