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Front of House Assistants
| Posting date: | 26 July 2024 |
|---|---|
| Salary: | £13.15 per hour |
| Hours: | Part time |
| Closing date: | 09 August 2024 |
| Location: | N1 1TA |
| Remote working: | On-site only |
| Company: | The Almeida Theatre |
| Job type: | Temporary |
| Job reference: | FoHAssist |
Summary
Responsibilities include:
• To provide excellent and proactive customer service to all visitors.
• To assist in ensuring the safety and wellbeing of all members of the public and staff.
• To adhere to all Health and Safety procedures in order to minimize the risk of injuries and accidents, including fire, evacuation, security, and building maintenance procedures.
• To abide by and enforce appropriate licensing regulations.
• To deal effectively with customer problems and enquiries.
• To ensure appropriate accessibility measures are delivered at the point of need.
• To provide visitors with accurate information about the theatre and its productions as appropriate.
• To be pro-active in ensuring the maximum profitability of Front of House sales.
• To ensure all cash and equipment is kept safe and to accurately account for cash takings.
• To ensure public areas are well presented.
• To adhere to all staff rules and regulations.
• To attend all briefings, drills, meetings and regular training as required by management.
• To provide a welcoming atmosphere and project a professional, approachable, and highly presentable image at all times.
• To support all aspects of the work of the Almeida and complete any other delegated duty that helps the Almeida achieve its business objectives.
Essential:
• A committed and diligent approach to all tasks.
• Ability to remain calm and efficient in fast paced environments.
• Experience of, and an enthusiasm for, achieving sales targets.
• High standard of numeracy.
• Excellent communication skills.
• Excellent timekeeping.
• A polite, proactive and enthusiastic attitude.
• Presentable and approachable.
• Experience of working with the public.
• Ability to work independently and as part of a team.
• Ability to learn and become proficient in new systems and procedures.
• Demonstrable interest in the Almeida Theatre and its work.
Desirable:
• Experience in cash handling
• Experience in hospitality work.
• Understanding of Health and Safety practise.
• To provide excellent and proactive customer service to all visitors.
• To assist in ensuring the safety and wellbeing of all members of the public and staff.
• To adhere to all Health and Safety procedures in order to minimize the risk of injuries and accidents, including fire, evacuation, security, and building maintenance procedures.
• To abide by and enforce appropriate licensing regulations.
• To deal effectively with customer problems and enquiries.
• To ensure appropriate accessibility measures are delivered at the point of need.
• To provide visitors with accurate information about the theatre and its productions as appropriate.
• To be pro-active in ensuring the maximum profitability of Front of House sales.
• To ensure all cash and equipment is kept safe and to accurately account for cash takings.
• To ensure public areas are well presented.
• To adhere to all staff rules and regulations.
• To attend all briefings, drills, meetings and regular training as required by management.
• To provide a welcoming atmosphere and project a professional, approachable, and highly presentable image at all times.
• To support all aspects of the work of the Almeida and complete any other delegated duty that helps the Almeida achieve its business objectives.
Essential:
• A committed and diligent approach to all tasks.
• Ability to remain calm and efficient in fast paced environments.
• Experience of, and an enthusiasm for, achieving sales targets.
• High standard of numeracy.
• Excellent communication skills.
• Excellent timekeeping.
• A polite, proactive and enthusiastic attitude.
• Presentable and approachable.
• Experience of working with the public.
• Ability to work independently and as part of a team.
• Ability to learn and become proficient in new systems and procedures.
• Demonstrable interest in the Almeida Theatre and its work.
Desirable:
• Experience in cash handling
• Experience in hospitality work.
• Understanding of Health and Safety practise.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.