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Receptionist & Building Assistant
| Posting date: | 26 July 2024 |
|---|---|
| Salary: | £23,176 to £24,000 per year |
| Hours: | Full time |
| Closing date: | 04 August 2024 |
| Location: | Salford, Greater Manchester |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | The Growth Company |
| Job type: | Permanent |
| Job reference: | 4227 |
Summary
The Growth Company’s Facilities team have an exciting new opportunity for a Receptionist & Building Assistant who will assist the Building Co-ordinator and provide day to day co-ordination of all building and reception services at Warren Bruce Court.
The Growth Company is an award-winning, accredited, social enterprise with a mission to enable growth, create jobs and improve lives. We deliver a range of services, working with customers and stakeholders to achieve our vision of a society where economic growth and prosperity is inclusive, sustainable and leaves no person or community behind.
Key Responsibilities
Provide appropriate cover and ensure reception is covered between 8:30am and 5:30pm.
Ensure that all visitors are acknowledged promptly with excellent customer service, which exceeds customer expectations.
To assist with keeping the building standards maintained, repairs / maintenance activity is logged an actioned to keep the building to a high standard.
Administration of key company systems, e.g. room bookings.
Monitor the reception / training rooms to ensure all areas are kept clean and tidy.
Log Cleaning issues / premises faults maintaining standards.
To help develop / deliver marketing material activity using a variety of media including social networks to help promote the building.
Control tenant / visitor car parking ensuring the appropriate spaces are monitored throughout the day to provide a seamless service
Monitor all visitors to the centre, ensuring the signing in / out book is used to adhere to Health and Safety Regulations.
Update / monitor the Clarion system to ensure the security of all areas is maintained.
To help with the daily walkaround and building checks, including taking direct action to own and resolve issues
To assist the building coordinator, gather information for the annual PPM maintenance for the building and ensuring planned maintenance happens
About you
Previous experience is desirable.
Strong customer focus.
Previous experience in a similar role is desirable
Experience of dealing with and managing third party suppliers
Able to use Microsoft Word and Microsoft Excel.
Skills Required
Excellent communication skills.
A great deal of tact and diplomacy, whilst remaining assertive.
Dependability, reliability, and the willingness to take responsibility for your own work and cover for others.
Be enthusiastic, flexible, adaptable, and committed to succeed
Have a positive, can-do, hands-on attitude and outlook
Ability to deal with people from different environments and at all levels.
Able to work under pressure with a happy, unflustered outlook.
Ability to work in a team environment and able when needed to work flexible hours.
We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.
As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.
We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We’re supporting the campaign by removing conviction questions at the applications stage.
GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.
If you require support with the recruitment process, please contact or Internal Recruitment Team at careers@growthco.uk or call us on 0161 237 4447.
All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.
The Growth Company is an award-winning, accredited, social enterprise with a mission to enable growth, create jobs and improve lives. We deliver a range of services, working with customers and stakeholders to achieve our vision of a society where economic growth and prosperity is inclusive, sustainable and leaves no person or community behind.
Key Responsibilities
Provide appropriate cover and ensure reception is covered between 8:30am and 5:30pm.
Ensure that all visitors are acknowledged promptly with excellent customer service, which exceeds customer expectations.
To assist with keeping the building standards maintained, repairs / maintenance activity is logged an actioned to keep the building to a high standard.
Administration of key company systems, e.g. room bookings.
Monitor the reception / training rooms to ensure all areas are kept clean and tidy.
Log Cleaning issues / premises faults maintaining standards.
To help develop / deliver marketing material activity using a variety of media including social networks to help promote the building.
Control tenant / visitor car parking ensuring the appropriate spaces are monitored throughout the day to provide a seamless service
Monitor all visitors to the centre, ensuring the signing in / out book is used to adhere to Health and Safety Regulations.
Update / monitor the Clarion system to ensure the security of all areas is maintained.
To help with the daily walkaround and building checks, including taking direct action to own and resolve issues
To assist the building coordinator, gather information for the annual PPM maintenance for the building and ensuring planned maintenance happens
About you
Previous experience is desirable.
Strong customer focus.
Previous experience in a similar role is desirable
Experience of dealing with and managing third party suppliers
Able to use Microsoft Word and Microsoft Excel.
Skills Required
Excellent communication skills.
A great deal of tact and diplomacy, whilst remaining assertive.
Dependability, reliability, and the willingness to take responsibility for your own work and cover for others.
Be enthusiastic, flexible, adaptable, and committed to succeed
Have a positive, can-do, hands-on attitude and outlook
Ability to deal with people from different environments and at all levels.
Able to work under pressure with a happy, unflustered outlook.
Ability to work in a team environment and able when needed to work flexible hours.
We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.
As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.
We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We’re supporting the campaign by removing conviction questions at the applications stage.
GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.
If you require support with the recruitment process, please contact or Internal Recruitment Team at careers@growthco.uk or call us on 0161 237 4447.
All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.