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Senior Contract Manager

Job details
Posting date: 26 July 2024
Salary: £38,860 to £42,765 per year
Hours: Full time
Closing date: 18 August 2024
Location: Manchester, Greater Manchester
Remote working: On-site only
Company: Government Recruitment Service
Job type: Permanent
Job reference: 363384

Summary

Own and manage key strategic GIS contracts and the relationships with suppliers to ensure robust management of delivery against the parties' obligations under the contract. Be the expert in the contractual terms and conditions. ​

Initiate and maintain the Contract Management Plan (CMP) and ensure all stakeholders manage their obligations under the contract, including areas such as risk management, exit planning, Modern Slavery compliance and business continuity.​

Agree Social Value KPIs within the first 2 months of a contract being signed. Ensure all Social Value obligations are understood by the supplier and lead on making certain those obligations are delivered.​

Lead on KPI performance and reporting on a quarterly basis for Cabinet Office and a monthly basis for internal board review. Analyse performance data and report on Key Performance Indicators for the GIS programme.​

Challenge suppliers, when necessary, on costs and commercial assumptions and lead discussions with suppliers when reviewing their submitted reports, whilst always driving innovation to ensure value for money. ​

Track spend, savings, supplier performance and continuous improvement across the team. Driving commercial opportunities to deliver value for money and/or savings; Manage supplier distress / failure monitoring and sub-contractor schedule updates to support the SRM reporting process.​

Manage supplier engineering difficulty discussions and proactive consolidation of relief cases. Lead on all intervention area de-scope discussions and requests using a standard document template to capture all exhaustive supplier and Authority actions. ​

Ensure standardised, auditable documentation across the contracts through e.g. maintaining the obligations tracker and contract change log. ​

Identify and manage risk for the Authority, including developing and implementing mitigation strategies. Lead monthly internal risk review meetings and quarterly external risk review meetings. Ensure reporting of some key contract risks to the Head of Commercial Contracts and the programme risk monitoring platform for Cabinet Office review.​

Identify and manage contractual issues, escalating where necessary. Present complex contractual issues to internal and external senior stakeholders, such as BDUK Deputy Directors, to gain support for mitigating actions, including recommendations to use or not use available contractual mechanisms.

Person specification
Wider Commercial Function​

Be a key member of the commercial team and support development and improvement of operational efficiencies in managing the contract change process, relief cases and contractual issues / disputes. ​

Drive continuous improvement within your designated area of responsibility, be pro-active in anticipating issues and assessing and developing options for solutions whilst increasing the commercial and finance capability across the functions at BDUK.​

BDUK/GCO​

Provide direction to delivery teams with regards to internal approvals/governance processes and support development and improvement of operational efficiencies.​

Develop and manage productive cross-functional relationships with BDUK stakeholders and suppliers to manage delivery, operating at all times as an ambassador within the BDUK commercial team and the wider commercial profession.​

Comply with all Departmental controls relating to commercial practice and otherwise, including strict adherence to delegated authorities, and ensuring adherence to governance, legislative and policy requirements as appropriate.​

Ensure you are always up to date with Cabinet Office standards and best practice, PPNs and new legislative requirements.​

Keep abreast of the marketplace and understand the bigger picture and wider impact of contracts you are responsible for.​

Adopt a proactive attitude to taking on other ad-hoc tasks as and when required by the organisation.

Successful Candidates must be able to demonstrate the following skills and experience:

Essential

• A proven track record of managing public sector ‘gold contracts’ or equivalent in a similar complex commercial environment;
• Working with complex contractual, financial and legal constructs;
• Managing supplier and contract performance across multiple, complex contracts;
• Excellent stakeholder and supplier management skills;
• Awareness of public sector procurement and contract legislation;
• Ownership of tasks / projects from initial stages through to completion;
• Demonstrable experience of contract management, stakeholder engagement, presentation and drafting skills;
• Experience of eProcurement portals, Oracle, Atamis, DPS systems or similar.
• Contract management foundation (or equivalent)

Desirable

• Application of public sector procurement legislation in a government setting including a working knowledge of public sector
procurement legislation.
• Experience in direct contract and/or supplier management and tendering systems
• Awareness of telecoms marketplace and competition regulations
• Relevant category knowledge and/or industry experience
• Beyond foundation contract management (or equivalent)