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IT Infrastructure Administrator | East Lancashire Hospitals NHS Trust

Job details
Posting date: 25 July 2024
Salary: Not specified
Additional salary information: £28,407 - £34,581 per annum
Hours: Full time
Closing date: 24 August 2024
Location: Blackburn, BB2 3HH
Company: East Lancashire Hospitals NHS Trust
Job type: Permanent
Job reference: 6229687/435-C111-24

Summary


The IT Infrastructure Administrator supports the IT Infrastructure Specialist and IT Infrastructure Manager in delivering high quality, available, robust and resilient IT infrastructure services to the Trust. The role has responsibility for contributing to and carrying out all administrative procedures and maintenance on the Trust’s IT infrastructure.

Provide excellent administrative and maintenance services for the IT technical infrastructure service. Ensure that the IT technical infrastructure including servers, storage and backup solutions continue to operate and support the requirements of the Trust.

This is an opportunity to join the busy technical team assisting the Trust’s users to make the best use of their information technology and systems. The IT Infrastructure Administrator will work as part of the team to deliver high quality, available, robust and resilient IT infrastructure services to the Trust. The role has responsibility for contributing to and carrying out all administrative procedures and maintenance on the Trust’s IT infrastructure.
• Carry out routine maintenance, management and backup operations of the Trust’s IT infrastructure covering server estate and storage environment.
• Contribute to and assist in developing maintenance routines and schedules.
• Contribute to and maintain infrastructure monitoring systems.
• Ensure all infrastructure documentation is current and available.
• Provide technical infrastructure support to the departments front line services.
• Respond to and resolve technical IT infrastructure incidents in an efficient and professional manner, being sympathetic to the needs of our service users and using appropriate tools and resources.
• Diagnose faults using analytical tools and provide fixes for hardware and software faults that arise in the use of the Trusts IT infrastructure systems and assets.
• Ensure that all IT Support systems related to infrastructure are maintained and kept up to date.
• Create regular and ad hoc reports on IT infrastructure assets availability and performance.
• Carry out new equipment provisioning and upgrades of current equipment to agreed timescales and procedures.
• Advise staff on the best use of the Trust’s messaging systems.
• Maintain the Trust’s Active Directory and Messaging systems.
• To provide high levels of customer care and satisfaction
• To be involved with specific IM&T roll-outs of projects as required


This advert closes on Thursday 8 Aug 2024