Warning This job advert has expired and applications have closed.

Transaction & Int. Delivery Support Team Project Support

Posting date:	24 July 2024
Salary:	£51,488.00 to £57,802.00 per year
Additional salary information:	£51488.00 - £57802.00 a year
Hours:	Full time
Closing date:	11 August 2024
Location:	London, NW1 0PE
Company:	NHS Jobs
Job type:	Contract
Job reference:	C9455-24-0320

Summary

MAIN TASKS AND RESPONSIBILITIES: Communication Provide relevant and timely specialist advice and guidance on functional and information matters. Work with members of the team, key stakeholders and suppliers to investigate the causes of any variance from plan or delivery targets and contribute to the implementation of solutions. Responsible for preparation of correspondence and complex papers, as directed by the Associate Director. Communicate with the Delivery Support Team progress on key activities being managed. This will include preparing written project reports on areas for which the post holder is responsible. Communicate with tact, understanding and discretion with members of the public, external organisations, Senior Managers and staff when dealing with enquiries and complaints. Often being the first point of contact for callers with a heightened anxiety, taking ownership of the call and escalating accordingly. Regularly minute taking with an expected fast turnaround with efficient and prompt delivery when working with deadlines. Prepare and distribute agendas and papers for programme boards and committees and other relevant meetings as required, in accordance with Partnership policies, procedures and timescales. Take and transcribe accurate minutes of formal meetings in a timely fashion, ensuring that all follow-up action is taken. Have confident and exceptional communication skills particularly when liaising with Programme stakeholders. Information Management Operate within and provide enhancements to current management information, reporting to enhance decision making processes. Update, maintain, organise, gather and analyse information to predict and meet future organisational and team needs by identifying best professional practice. Carry out timely and accurate information analysis and reporting on agreed areas of portfolio. Responsible for the development and maintenance of databases required for regular reports. Operate within and provide enhancements to current management information, reporting to enhance decision making processes. Develop and maintain project progress reporting tools including Office 365, MS Access and Excel. Carry out timely and accurate information analysis and reporting on agreed project/programmes. Establish and maintain effective, accurate and where appropriate, confidential electronic filing systems, ensuring files and specific information can be easily retrieved. Exploiting the use of SharePoint and MS Teams. Assimilate, manage and communicate a wide range of information, some of which will be sensitive and complex and may involve matters relating to individual staff or teams or to matters of commercial confidence. Have attention to detail in the preparation of Highlight and Escalation/progress reports for appropriate sub-committees. Service Development Be adept at developing and maintaining finite details of high-level and confidential administrative and procedural processes. Providing confidential executive-level support, clerical, project-based duties coordinating complex systems and schedules. Support the senior Delivery Support Team and, where appropriate, the wider team. Maintain timely and accurate outputs for all work, balancing continuous and intense work against an unpredictable pattern of daily operational demands. Respond to new demands in the role and to build those responses into sustainable systems and activities. Resource Management Plan for situations, which are known with ability to re-prioritise work to accommodate unexpected situations and interruptions. Provide assistance with day-to-day duties through skilled and accurate processes. Managing busy schedules and heavy workloads ensuring adequate preparations for meetings by preparing agendas. Continual planning and coordination of calls and distribution of papers for relevant Transaction and Integration programme governance meetings. Demonstrate excellent time management, organisational skills and possess the ability to multi-task and prioritise work. Undertake specific project work as and when required as directed by the Associate Director. Systems and Equipment Effectively use IT applications including all aspects of Microsoft applications to produce accurate and well-presented documentation, presentations and so on. Experience of using Partnership IT systems. Research and Development Actively support and contribute to the development of key performance indicators for the successful assessment of performance. Highlight project risks ensuring mitigating actions can be taken to keep the project on track. Effort, Mental and Environment Secure good and effective working relationships externally and internally for the Transaction and Integration Programme. Maintain and evidence continual professional development record. Work independently on all aspects of the role, managing own workload and exercising maximum autonomy and control whilst recognising when it is appropriate to seek advice or assistance. Working Relationships Internal: Transaction and Integration Delivery Support team, Executive Directors, EAs, Managing Directors and their support, Communications and Engagement Team External: NCL system partners project support resources