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System Flow Advisor | NHS Midlands and Lancashire Commissioning Support Unit
| Posting date: | 23 July 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £33,706 - £40,588 pa |
| Hours: | Full time |
| Closing date: | 22 August 2024 |
| Location: | Birmingham, B1 1TT |
| Company: | Midlands and Lancashire CSU |
| Job type: | Permanent |
| Job reference: | 6504792/877-CSU-6444027-A |
Summary
At MLCSU we embrace a flexible and agile working style that balances the needs of you as an individual, the team and our services. Your office loaction will be NHS Birmingham and Solihull ICB, Alpha Tower, 8th Floor, Suffolk Street Queensway, Birmingham, B1 1TT, with some shifts working virtually as per rota.
Job Title:System Flow Advisor
Working Pattern:4 x 9.5hour shifts - 7/7 between 07:00am-22:00pm (37.5 hours a week).
ML is committed to our process of redeployment at risk members of our existing workforce to new roles. As such, all job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
As part of the RCMT the post-holder will be required to work flexibly within and across the work streams.
Responsibilities
• Supportthedevelopmentofaspecificcommunicationpathwaywithpartnershiporganisationswhowillbeinvolvedintheproject,including ICBs, Acute Trusts, Ambulance Service, Local authority, CSUs and NHS England, and develop a new communication network for the project contributors
• Anticipatetrendsinactivityandinitiateprocessforactionfollowingthelocalescalationplanningprocess
• Totakeintricateoperationaldecisionstoassist,allpartnersinthemanagementofdemandandcapacity,byaccessingandutilisingvarious sources of information.At all times the post holder must ensure that the appropriate procedures are followed linking to governanceprocesses.
• To maintain, develop and implement open communication channels for all health partners providing advice and support daily toensureequable flow of emergency activity
• Prepareactivityreportswithsupportingnarrativefollowingperiodsofhighactivity,thisrequiresknowledgeofMicrosoftexcel&word.
• Assistandadviseotherhealthcarepartnersintheplanningofavailable capacityandexpecteddemand,withoutadverselyaffecting patient care, using established data items.
• ProvideongoingassessmentofemergencyadmissionpressuresacrossWestMidlandshealtheconomy,onadailybasis,tofacilitate effective decision-making
NHS Midlands and Lancashire Commissioning Support Unit (MLCSU)is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction. We work together as a team of over 1,600 expert staff based across the Midlands and North West to make a difference – for our customers, patients and communities.
Offering a full range of professional services to clinical commissioning groups (CCGs), hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies\ across the country, our NHS values underpin everything we do.
In return, we provide a supportive environment in which to learn and develop, with the opportunity to further your skills and career within an exciting and evolving environment.
Joining our inclusive and innovative team comes with a range of benefits including flexible & agile working arrangements, pension scheme and generous annual leave allowance.
With our training schemes and support networks, you will be empowered to play a leading role in the future of healthcare, whatever your specialism or interest. As a member of NHS staff you will receive plenty of discounts too.
MLCSU recognise that you deserve to develop your unique skill set. We encourage our staff to adopt a culture of learning to continually evolve
and develop the organisation.
As a System Flow Advisor, you will:
The post holder will support the delivery of the Urgent Care Intelligence Centre for Birmingham & Solihull, in delivering and promoting the daily
operational management of Urgent Care across the whole health economy. The post holder will establish, maintain and develop key Relationships with
all heads of Capacity at partner organisations. The role will be part of a central intelligence centre to receive and manage calls with various types of intelligence & information, which will be proactively managed by the Intelligence Centre System Flow Advisor. The post holder will be responsible for
monitoring all emergency activity in the urgent care system and anticipate pressure points using forecasting data and knowledge of local arrangements
and response, and contact relevant personnel following agreed escalation processes. The post holder will be expected to work autonomously and work
well within a team environment.
The primary responsibility of the Regional Capacity Team is to provide expert service improvement support and advice across the Urgent &
Unscheduled Care System. Liaising with NHS England (NHSE) Director of Operations, ICB Urgent Care Leads, ICB clinical staff, ambulance services
and other health & non-NHS organisations as necessary to improve services for patients.
This advert closes on Friday 9 Aug 2024