General Manager
| Posting date: | 23 July 2024 |
|---|---|
| Salary: | £50,000 to £60,000 per year |
| Additional salary information: | From £50,000 per annum (Depending on experience) |
| Hours: | Full time |
| Closing date: | 22 August 2024 |
| Location: | MK1 1AA |
| Company: | Kew Green Hotels |
| Job type: | Permanent |
| Job reference: | 12da35a639b645e79bc1 |
Summary
The role
Our General Managers manage the day-to-day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area.
The role reports directly to the Managing Director and is part of a team based from our attractive hotel in Milton Keynes (MK8 8LY).
General Managers duties include:
- Demonstrate brand citizenship by maintaining compliance with all required brand and service standards
- Drive improvement in guest satisfaction goals
- Analyse financials to drive revenues, future profitability and maximum return on investment
- Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position
- Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy
- Ensure a safe and secure environment for guests, colleagues and hotel assets
- Act as public relations representative to raise awareness of hotel and brand in local community
Other businesses may call this role Hotel Manager, Hotel General Manager, Hospitality General Manager.
Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.
Benefits
Our rewards package includes:
- Annual Conference Event and Awards
- Robust career development opportunities and support for personal growth
- Attractive discounts across many major retailers, restaurants, and events
- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!
- 50% off food and beverage while you stay in our hotels
- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice
- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)
What you’ll bring to the team
An ideal candidate for this role should possess the following attributes:
- Strong Leadership: The ability to lead and inspire a team, fostering positive work environment.
- Exceptional Communication: Effective communications skills to interact with guests, employees and stakeholders.
- Financial Acument: A solid understanding of budget management and the ability to drive revenue while controlling costs.
- Customer Centric: Dedication to ensuring exceptional guest satisfaction and experience.
- Detail-Oriented: A keen eye for detail in overseeing property maintenance, health and safety and licensing compliance.
- Innovative Thinker: Proactive in seeking opportunities to improve service delivery and maximise revenue.
- Team Player: Capability to recruit, train and manage a diverse team, fostering growth and development.
Next steps
A member of the recruitment team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Managing Director and/or Director of Operations.
Please see below an indication of a timetable we are hoping to work towards:
Closing date: 04/08/2024
Shortlist and telephone screening: w/c 29/07/2024
1st Stage Interview: w/c 12/08/2024
2nd Stage Interview: TBC
Who are Kew Green Hotels?
Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.
Join our Kew-Team today!