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Female Operations Support Supervisor
| Posting date: | 23 July 2024 |
|---|---|
| Salary: | £29,588.49 per year, pro rata |
| Hours: | Full time |
| Closing date: | 22 August 2024 |
| Location: | Sheffield, South Yorkshire |
| Remote working: | On-site only |
| Company: | StrongGuard Security UK LTD |
| Job type: | Permanent |
| Job reference: | S-OSS-67239 |
Summary
Are you looking for a new and exciting career, where no two days are the same?
Are you as passionate as we are about making a difference?
If so, and this sounds like you, we would love to hear from you!
Due to the sensitive nature of the service we deliver to our clients, we can only consider female applicants for this role. Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of schedule 9 of the Equality Act 2010.
This is a permanent contract position; therefore, applicants need only apply for this role if they are flexible covering nights, weekends, and bank holidays.
Our team is our greatest asset, and we value our team. We encourage learning and progression through our comprehensive induction programme, as well as continual professional development through on-going training to develop new and existing skills and encourage career progression.
Job Specifics:
Job Title: Female Operations Support Supervisor
Location: Sheffield
Job type: Permanent Full Time Contract
Salary: Circa £29,588.49.
Job reference: S-OSS-67239
Reporting to: Operations Manager
Roles and Responsibilities:
The main duties of the female operations support supervisor is to take responsibility for managing the day to day operations (supported by the operations manager) and working closely with the on site teams, ensuring adequate manning levels are maintained and service excellence is delivered, whilst maintaining a safe, secure, and pleasant environment.
Ensure adequate staffing levels.
Motivate and liaise with the on site teams.
Create and maintain a positive first impression for the development.
General reception duties, including excellent record keeping.
Communicate effectively through verbal and written records for other professionals.
To ensure factual and accurate recording of information to handover to the on-site support teams and to ensure that all recordings of information are stored securely.
To ensure that information is gathered and collated for monitoring and outcome purposes.
Dealing with service users, approved agencies, and contractors.
Regular health and safety checks internally and externally.
Dealing with enquiries from service users and providing the correct contact details within a crisis.
Ensure that any safeguarding (adult and child) issues are communicated and escalated as per specific on-site procedures.
Represent StrongGuard Security UK, the client and other support agencies to their values during your duties.
Cleaning duties as per the site cleaning schedule, if required.
Applicants must have / be:
Experience of leading teams.
Flexible and reliable with an excellent attendance and punctuality record.
Smart and approachable.
Excellent customer service and communication skills, verbal, written and listening.
A team player with a positive, solution focused approach.
Enthusiastic and must enjoy working with people.
Able to communicate at all levels and with people whose first language is not English.
Be able to maintain professionalism (professional boundaries) when dealing with situations which may be stressful, demanding, and challenging.
Must be able to communicate clearly, sometimes over sensitive and / or complex issues in a non-judgmental way.
A valid SIA (Door Supervision or Security) licence preferred but not essential as training will be given.
Hold a valid first aid certificate.
The applicant would ideally have access to a vehicle, due to shift times.
Pre-Employment Screening & Vetting:
Start - following satisfactory interview, background checks and DBS.
Applicants must be able to provide a minimum of 10 years checkable employment / unemployment / educational history, with no gaps greater than 30 days.
This is required for Screening and Vetting as per the current BS 7858.
About StrongGuard Security UK
StrongGuard Security UK is an accredited, multi-faceted and award-winning national security and risk management provider, specialising in Manned Guarding, Monitoring & Response and Risk Services & Consultancy.
We are an Equal Opportunities employer & SIA Approved Contractor.
Why work for StrongGuard Security UK?
Appraisals
Career Progression
Employee Assistance Programme
Employee Awards
Employee Portal
Excellent Uniform
Great Hourly Rates
Long Service Bonus
Pension
SIA Licence Renewal
Team Events
Training
Are you as passionate as we are about making a difference?
If so, and this sounds like you, we would love to hear from you!
Due to the sensitive nature of the service we deliver to our clients, we can only consider female applicants for this role. Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of schedule 9 of the Equality Act 2010.
This is a permanent contract position; therefore, applicants need only apply for this role if they are flexible covering nights, weekends, and bank holidays.
Our team is our greatest asset, and we value our team. We encourage learning and progression through our comprehensive induction programme, as well as continual professional development through on-going training to develop new and existing skills and encourage career progression.
Job Specifics:
Job Title: Female Operations Support Supervisor
Location: Sheffield
Job type: Permanent Full Time Contract
Salary: Circa £29,588.49.
Job reference: S-OSS-67239
Reporting to: Operations Manager
Roles and Responsibilities:
The main duties of the female operations support supervisor is to take responsibility for managing the day to day operations (supported by the operations manager) and working closely with the on site teams, ensuring adequate manning levels are maintained and service excellence is delivered, whilst maintaining a safe, secure, and pleasant environment.
Ensure adequate staffing levels.
Motivate and liaise with the on site teams.
Create and maintain a positive first impression for the development.
General reception duties, including excellent record keeping.
Communicate effectively through verbal and written records for other professionals.
To ensure factual and accurate recording of information to handover to the on-site support teams and to ensure that all recordings of information are stored securely.
To ensure that information is gathered and collated for monitoring and outcome purposes.
Dealing with service users, approved agencies, and contractors.
Regular health and safety checks internally and externally.
Dealing with enquiries from service users and providing the correct contact details within a crisis.
Ensure that any safeguarding (adult and child) issues are communicated and escalated as per specific on-site procedures.
Represent StrongGuard Security UK, the client and other support agencies to their values during your duties.
Cleaning duties as per the site cleaning schedule, if required.
Applicants must have / be:
Experience of leading teams.
Flexible and reliable with an excellent attendance and punctuality record.
Smart and approachable.
Excellent customer service and communication skills, verbal, written and listening.
A team player with a positive, solution focused approach.
Enthusiastic and must enjoy working with people.
Able to communicate at all levels and with people whose first language is not English.
Be able to maintain professionalism (professional boundaries) when dealing with situations which may be stressful, demanding, and challenging.
Must be able to communicate clearly, sometimes over sensitive and / or complex issues in a non-judgmental way.
A valid SIA (Door Supervision or Security) licence preferred but not essential as training will be given.
Hold a valid first aid certificate.
The applicant would ideally have access to a vehicle, due to shift times.
Pre-Employment Screening & Vetting:
Start - following satisfactory interview, background checks and DBS.
Applicants must be able to provide a minimum of 10 years checkable employment / unemployment / educational history, with no gaps greater than 30 days.
This is required for Screening and Vetting as per the current BS 7858.
About StrongGuard Security UK
StrongGuard Security UK is an accredited, multi-faceted and award-winning national security and risk management provider, specialising in Manned Guarding, Monitoring & Response and Risk Services & Consultancy.
We are an Equal Opportunities employer & SIA Approved Contractor.
Why work for StrongGuard Security UK?
Appraisals
Career Progression
Employee Assistance Programme
Employee Awards
Employee Portal
Excellent Uniform
Great Hourly Rates
Long Service Bonus
Pension
SIA Licence Renewal
Team Events
Training
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.