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Campus Support Assistant
| Posting date: | 23 July 2024 |
|---|---|
| Salary: | £22,681 to £24,248 per year |
| Hours: | Full time |
| Closing date: | 06 August 2024 |
| Location: | Ormskirk, Lancashire |
| Remote working: | On-site only |
| Company: | Edge Hill University |
| Job type: | Permanent |
| Job reference: | EHA1504-0724 |
Summary
We’re here to create and harness knowledge, to deliver opportunity for everyone.
About the Role
As a Campus Support Assistant, you will have the opportunity to deliver, as part of a wider team, all aspects of safety and security, alongside supporting the wellbeing of the students. You will play a key part in delivering an excellent experience and will understand the importance of being positive and engaging whilst proactively working to find solutions to situations you come across.
The Campus Support Team offer a 24/7 service over 365 days a year on a shift based rotation.
This is an exciting opportunity to deliver a key role within the University and be part of an award-winning Facilities Management Department with the opportunity to grow, develop and learn new skills.
If you are passionate about delivering an excellent front line service and are committed to being part of a fantastic student experience, we want to hear from you.
For informal enquiries about this vacancy, please contact: Keith Burke, Campus Support Manager at Keith.Burke@edgehill.ac.uk.
About You
As Campus Support Assistant you will have:
Experience working in a customer focussed role, ideally within a team providing FM related services or similar
Experience of incident related management, neighbourhood management or student related services
The ability to demonstrate a flexible, can-do attitude and be able to relate well to our staff and students in what can be a difficult and challenging situations
The ability to communicate effectively, recognise and understand the challenges of a campus environment whilst also being able to deliver and effective and proactive campus support function with a key focus on student wellbeing, incident response and the security of the campus
At Edge Hill University we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Rewards & Benefits
A minimum of 35 days annual leave per annum (inclusive of bank holiday and University closure days)
Free foreign language evening classes
Discounted membership to our onsite state-of-the-art sport and leisure facilities
Staff benefits scheme, which provides you with discounts across the high street, supermarket shopping, cinema tickets, dining out and more
Employee assistance programme with access to free confidential counselling sessions, legal & financial advice, and as health & wellbeing resources
A wide range of development programmes to enhance your career
Beautiful award-winning on-campus working environment
Automatic enrolment into the Local Government Pension Scheme with our employer contribution of 17.8%
About Us
At Edge Hill University we believe in the life changing opportunities knowledge can create. Since 1885, we’ve been creating access to knowledge for those who may not have had the opportunity to before.
Today, the effect we have has a far-reaching impact, not just for those who come to study here but for those who work, invest in, and live in our local communities too. So, if you’ve ever wondered if one person can make a difference, simply speak to our alumni, students, and award-winning staff.
Because for us education isn’t about how much you take in. It’s about what you take out into the world.
Inspiring minds and changing futures since 1885, Edge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education.
About the Role
As a Campus Support Assistant, you will have the opportunity to deliver, as part of a wider team, all aspects of safety and security, alongside supporting the wellbeing of the students. You will play a key part in delivering an excellent experience and will understand the importance of being positive and engaging whilst proactively working to find solutions to situations you come across.
The Campus Support Team offer a 24/7 service over 365 days a year on a shift based rotation.
This is an exciting opportunity to deliver a key role within the University and be part of an award-winning Facilities Management Department with the opportunity to grow, develop and learn new skills.
If you are passionate about delivering an excellent front line service and are committed to being part of a fantastic student experience, we want to hear from you.
For informal enquiries about this vacancy, please contact: Keith Burke, Campus Support Manager at Keith.Burke@edgehill.ac.uk.
About You
As Campus Support Assistant you will have:
Experience working in a customer focussed role, ideally within a team providing FM related services or similar
Experience of incident related management, neighbourhood management or student related services
The ability to demonstrate a flexible, can-do attitude and be able to relate well to our staff and students in what can be a difficult and challenging situations
The ability to communicate effectively, recognise and understand the challenges of a campus environment whilst also being able to deliver and effective and proactive campus support function with a key focus on student wellbeing, incident response and the security of the campus
At Edge Hill University we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Rewards & Benefits
A minimum of 35 days annual leave per annum (inclusive of bank holiday and University closure days)
Free foreign language evening classes
Discounted membership to our onsite state-of-the-art sport and leisure facilities
Staff benefits scheme, which provides you with discounts across the high street, supermarket shopping, cinema tickets, dining out and more
Employee assistance programme with access to free confidential counselling sessions, legal & financial advice, and as health & wellbeing resources
A wide range of development programmes to enhance your career
Beautiful award-winning on-campus working environment
Automatic enrolment into the Local Government Pension Scheme with our employer contribution of 17.8%
About Us
At Edge Hill University we believe in the life changing opportunities knowledge can create. Since 1885, we’ve been creating access to knowledge for those who may not have had the opportunity to before.
Today, the effect we have has a far-reaching impact, not just for those who come to study here but for those who work, invest in, and live in our local communities too. So, if you’ve ever wondered if one person can make a difference, simply speak to our alumni, students, and award-winning staff.
Because for us education isn’t about how much you take in. It’s about what you take out into the world.
Inspiring minds and changing futures since 1885, Edge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.