Warning
This job advert has expired and applications have closed.
Shop Manager
| Posting date: | 22 July 2024 |
|---|---|
| Salary: | £23,938.19 to £26,583.52 per year |
| Additional salary information: | £23938.19 - £26583.52 a year |
| Hours: | Full time |
| Closing date: | 02 August 2024 |
| Location: | Bexleyheath , DA6 7JN |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0207-24-0037 |
Summary
To effectively manage shop operations. To meet the overall income targets agreed for the shop, ensuring that all sales targets , KPIs and results are communicated and that all staff are aware of, understand and are working to meet/exceed the agreed targets and KPIs. To ensure that all shop administration inclusive of cash handling and banking functions are undertaken to the highest standard, accurately and on time, always adhering to hospices policies and procedures. To monitor and control variable costs e.g. petty cash and volunteer expenses in accordance with the set targets to maximise the profitability of the shop. To maximise income by correct sorting of stock, and setting the optimum price point for all stock items and promotional merchandise. Continually reviewing the rotation, quality and replenishment of stock in order to maximise sales. To implement and follow Gift Aid procedures. To provide direction and support to shop staff to actively promote Gift Aid in order to maximise contributions from donations. Ensure maximum cover to enable shop to open over 7 days. To manage a deputy shop manager, arranging induction, mandatory training and conducting annual appraisal. To ensure there is a culture of excellent customer care within the shop, dealing efficiently with wide range of customers and effectively manage the potential conflict situations. September 2019 10 To be responsible for implementing local or new Hospice initiatives and development projects as delegated by Area Manager. To ensures all organisations policies, shop standards and operating procedures are implemented, maintained and followed through in a consistent manner. To ensure all security, health and safety policies and procedures are adhered to in order to provide a safe and secure shop environment for staff, customers and company assets. Comply with all regulations from the DTI, HSE and Trading Standards Authority. To proactively recruit volunteers and effectively manage volunteering team ensuring full cover at all times. To provide volunteers with support as and when required and guidance as appropriate. With the support of line manager and volunteers manager ensure volunteers adhere to policies and practices and are aware of health & safety implications and risk assessments. To actively participate in two way communication sharing and exchanging relevant and appropriate information with Area Managers, retail colleagues and Head Office team. To work towards overarching income targets for the retail in proactive and positive manner, ensuring stock is shared appropriately across network. To promote the Hospice and its work, liaising with the colleagues from fundraising, marketing and other teams.