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Deputy Director of Operations (DDO) | Guy's and St Thomas' NHS Foundation Trust

Posting date:	22 July 2024
Salary:	Not specified
Additional salary information:	£99,891 - £114,949 p.a. inc HCA (pro rata)
Hours:	Part time
Closing date:	21 August 2024
Location:	London, SE1 7EU
Company:	Guys and St Thomas NHS Foundation Trust
Job type:	Contract
Job reference:	6497492/196-SMT1587

Summary

Are you an inspirational operational leader with the skills to oversee high quality women’s and children’s services, and to drive forward a really exciting and complex agenda? Do you have a compassionate leadership style? If so, Evelina London Women’s and Children’s Clinical Group, part of Guy’s and St Thomas’ NHS Foundation Trust, wants to hear from you.

We have an exciting opportunity to appoint a new fixed-term Deputy Director of Operations.

We are recruiting to this new fixed-term role as Evelina London’s Director of Operations and Improvement is being seconded part-time into the Operational Delivery Director role as Evelina London Children’s Hospital prepares to become the home of our region’s specialist children’s cancer services.

We are advertising this as an 18-month role in the first instance and there may be an opportunity to extend.

Job Summary:


• Lead the design and operation of the Clinical Groups performance management framework and provide assurance that it is effective


• Lead a data-based approach to performance improvement


• Lead cross-Clinical Group / pan-directorate plans and initiatives, including the effective utilisation of resources and assets, on behalf of the Director of Operations


• Provide senior leadership across the Clinical Group including contributions to Trust and system, influencing service design and delivery across the organisation


• Monitor the performance and resource utilisation across the directorates and support the introduction of remedial steps where necessary.


• Review the operational performance of the clinical directorates and supporting the Director of Operations in the performance appraisal of clinical and professional staff within the directorates (where appropriate).


• Develop the leadership potential of all staff.


• Represent the Trust within the NHS and wider community, and with partner organisations, and working closely with them to institute integrated working in the best interests of patient care.


• Ensure sound financial management and adherence to expenditure and income targets

Trust values:



As part of Guy’s and St Thomas’, our values help us to define and develop our culture, what we do and how we do it. It is important that you understand and reflect these values. The post holder will:


• Put patients first: ‘What would I want for my family?’
• Take pride in what we do: ‘Am I doing my very best?’
• Respect others: ‘What would it be like if I was in your shoes?’
• Strive to be the best: ‘How could we do it better?’
• Act with integrity: ‘Am I doing the right thing?’



Our values and behaviours framework describes what it means for every one of us in the Trust to put our values into action.



Leadership roles:



We have a set of leadership behaviours that we expect from managers, consultants and anyone in a leadership role. These behaviours were developed as a result of conversations with more than 120 of our leaders.

We expect our leaders to:
• lead with kindness– provide a caring environment for the people they lead and value diversity
• be visible and engaged– engage with the people who deliver services to women, children and families
• have absolute focus– remain focused on the vision and strategy
• be open and honest– model transparency about results, outcomes, progress, aims and defects
• collaborate and connect– encourage and practice collaboration across the wider health system.

The role reports to the group Director of Operations & Improvement and will be responsible for leading and improving the performance portfolio and over all elective recovery. This will include oversight of the long wait reduction programme, theatre and operational productivity and over all throughput as well as supporting the day to day running of the Groups clinical services.



The role will support the Director of Operations & Improvement in ensuring that operational services across the Clinical Group are delivered to a high standard for our patients and performance across all quality, access, people and financial domains is achieved. The role will work closely with the Trust Director of Performance and Information as well as colleagues across the Clinical Group and wider organisation to ensure that a collaborative approach is used in the achievement of key performance and quality indicators.



To succeed in this role, candidates need to be able to build confidence across the organisation as well as with external partners. Key responsibilities will be to challenge, support and develop the directorate management teams ensuring robust systems for performance and financial management and quality governance are in place. This role will have a strong focus on improvement, supporting teams to innovate and deliver quality improvements for our patients



The role would suit a driven, ambitious and patient centric leader looking for a stepping stone to a Director of Operations or other senior operational role.



Clinical Group Deputy Director of Operations Responsibilities



There will be 2 Deputy Director of Operations portfolios within the Evelina London Women’s & Children’s Clinical Group, these will include specific directorate responsibilities, alongside Clinical Group-wide responsibilities. The nature and composition of these portfolios will naturally evolve over time and be subject to change in discussion with the postholder(s). The initial composition of the areas of responsibility for each role are described below:



*Operational responsibility includes:


• General Manager professional support, oversight and guidance


• Directorate Management Team support on planning, performance and delivery


• Key operating license delivery – performance, finance, workforce and quality & safety


• Key Trust corporate service enabler support as required including estates and facilities (Essentia), contracting and finance (revenue and capital), core clinical services including imaging & pharmacy and other Trust-wide functions


• Senior operational support to directorate priorities, issues and risks as required


1. Key Relationships



The post holder will have regular contact with a wide range of staff at all levels within the Trust and with patients.

Internal to Clinical Group:
• Director of Operations & Improvement
• Group Chief Executive
• Other deputy director of operations
• Directorate Management Teams
• Medical Director
• Director of Nursing
• Chief Midwife
• Senior Finance and Workforce colleagues
• Clinical Information Officers and DTI business partner
• Clinical Groups central teams including improvement, informatics and performance

External to Clinical Group:
• EPIC, DT&I and Essentia colleagues
• Trust Director of Performance and Information
• Trust informatics, performance and planning colleagues
• Contractors including those related to specific projects
• GSTT Executives / Trust colleagues
• NHSE, ICS, APC and other external bodies

Specific Responsibilities

Corporate
1. Contribute to the overall direction and leadership of the Trust as member of the Clinical Group Senior Management Team.
2. Represent the Clinical Group/Trust externally and develop partnerships with other organisations to promote the development of local services.
3. Contribute to the formation of the Clinical Group’s strategic and operational objectives.
4. Work in partnership with other directors to deliver on Clinical Group objectives and ensure the effective day to day running of the Clinical Group.
5. Undertake specific projects as required by the Director of Operations.
6. Ensure the appropriate stewardship and governance of the Clinical Group (as appropriate).


This advert closes on Wednesday 14 Aug 2024