Warning
This job advert has expired and applications have closed.
Customer Care Coordinator
| Posting date: | 22 July 2024 |
|---|---|
| Salary: | £22,816.00 to £24,336.00 per year |
| Additional salary information: | £22816.00 - £24336.00 a year |
| Hours: | Full time |
| Closing date: | 05 August 2024 |
| Location: | Cramlington, NE23 6NZ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9319-24-0954 |
Summary
The post-holder will assist in the implementation of patient care both direct and non-direct byanswering telephone calls and navigating patients as appropriate, analysing informationtypically in the form of discharge summaries and correspondence from clinicians/departmentsboth within and outside of our organisation to ensure the data is coded and filed correctly. The post-holder will answer telephone calls & respond to all enquires directing the public asappropriate. They will provide general admin and secretarial support to the practices, including processingpatient referrals and dealing with general enquires from patients and clinicians. To provide clinical coding of all patient records ensuring all medical history is coded accuratelyand entered onto the clinical system some of which is sensitive.