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Admissions Support Officer | Isle of Wight NHS Trust
| Posting date: | 15 July 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,383 pro rata |
| Hours: | Part time |
| Closing date: | 18 August 2024 |
| Location: | Isle of Wight, PO30 5TG |
| Company: | Isle of Wight NHS |
| Job type: | Permanent |
| Job reference: | 6480717/470-24-0006-AN |
Summary
We are recruiting foran Admissions Support Officer who wish to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards “great people, great place”.
Post: CBS Admissions Support Officer - 37.5 hrs per week, full time, part time
Salary: Band 2
Come and join our busy Admissions bookings team.
We have a range of administrative opportunities across our core booking services within the CBS.
The Centralised Booking Service is one of the first contact points for patients referred to our range of acute outpatient services, managing on average 15,000 patient appointments per month across our surgical and medical clinical specialties.
The role of the Admissions Support Officer is to provide reception, clerical and administration support to the patients attending thePre-operative Assessment Unit for pre-operative assessment to their admission for procedure. In addition the Admissions Support Officer will support the Clinical Nursing team and Admissions Centralised Booking team, to ensure that the clinical needs of patients are met.
Working within a team setting, you will be based at our new dedicated Call Centre-style office facilities, at St. Cross Court Business Park, Newport, Isle of Wight, and at the main Hospital site at St. Mary’s Hospital. You will need to be a flexible, reliable motivated individual, who enjoys working in a busy team environment.
We are keen to hear from potential candidates that can demonstrate excellent communication skills, in both a face to face and call handling settings.
You will receive an induction and training programme that will equip you with the necessary skills across our patient information and waiting list systems.
This advert will be open until sufficient applications are received.
Interviews will be held Week Commencing 19 August 2024
Previous Applicants need not apply.
For further details or to arrange a visit please contact the team on;
iownt.planned-business-support@nhs.net
Following a satisfactory probation period, you will have your own specialty area of responsibility, working closely with our clinical and non-clinical professional staff groups.
Full training will be given in order that you are fully competent in processes and work within national policy & local procedure guidelines.
The successful candidates must have up to date keyboard skills, experience of dealing with members of the public and recent clerical experience (preferably in healthcare). A proven ability to be flexible in responding to ever changing situations is essential.
If you are a highly motivated and enthusiastic individual, then we want you! This role is crucial to providing and maintaining an efficient and effective service for patients and their families. We are looking for someone who likes to collaborate with others as well as across our amazing organisation. We are also looking for someone that has a great eye for detail.
The Isle of Wight NHS Trust is the only integrated acute, community, mental health and ambulance health care provider in England. We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.
Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust’s beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Our 2020-2025 strategy sets out to ensure that we continue to be a provider of excellent and compassionate care. As part of this strategy, we are proactively taking steps to ensure that we recruit and retain the highest quality of talent to provide CARE and we would welcome applications from under-represented groups to ensure our Trust is an inclusive and diverse employer.
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
If you would like the opportunity to join our fabulous team, please feel free to contact Simon Trotter, Outpatient Operational Manager on 01983 822099 ext. 2368
This advert closes on Monday 12 Aug 2024
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.