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Quality Assurance Officer
| Posting date: | 18 July 2024 |
|---|---|
| Salary: | £32,512 to £34,654 per year |
| Hours: | Full time |
| Closing date: | 01 August 2024 |
| Location: | Dorking, Surrey, RH4 1SJ |
| Company: | Surrey County Council |
| Job type: | Permanent |
| Job reference: | SCC/TP/288863/1349_1721312426 |
Summary
This role has a starting salary of £32,512 per annum, based on a 36-hour working week.
We are excited to be hiring a new Quality Assurance Officer to join our Quality Assurance Team in Adults, Wellbeing and Health Partnerships. The Quality Assurance Team evaluate the quality of care and support services in Surrey. We work with care and support providers to improve quality, improve the experience of people using care services and promote and share best practice. The position is based in Mid Surrey covering Mole Valley, Epsom & Ewell and Elmbridge, working under an Area Quality Assurance Manager covering services for older people - nursing homes, residential care homes and home-based care services. Rewards and Benefits- 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
- Option to buy up to 10 days of additional annual leave
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- Up to 5 days of carer's leave per year
- Paternity, adoption and dependents leave
- A generous local government salary related pension
- Lifestyle discounts including gym, travel, shopping and many more
- 2 paid volunteering days plus 1 team volunteering day per year
- Learning and development hub where you can access a wealth of resources
- Undertake visits to Care Homes and Home Based Care Agencies producing reports following the visits.
- Gather and analyses data and information about quality and risk of the services in the patch.
- Plan and prioritise your own work and activities, responding to changing priorities as needed.
- Maintain a network of up to date Provider contacts.
- Partake in a rota system to cover the Quality Assurance Team inbox.
- Be a driver with a valid UK driving licence and own car and be prepared to drive across the County to support the Quality Assurance Team.
- Willingness to work outside of normal working hours when Care Homes are identified as high risk.
- Experience of working in a front line care or support setting for adults.
- Good communication and interpersonal skills.
- Report writing skills.
- Good IT skills.
- Good analytical skills.
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form