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Roster Helpdesk Administrator | Kent and Medway NHS and Social Care Partnership Trust
| Posting date: | 18 July 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 Per Annum |
| Hours: | Full time |
| Closing date: | 17 August 2024 |
| Location: | Canterbury, CT1 1AZ |
| Company: | Kent and Medway NHS and Social Care Partnership Trust |
| Job type: | Contract |
| Job reference: | 6470791/380-SS0569 |
Summary
An exciting opportunity exists for a Roster Helpdesk Administrator to be a part of the Workforce Information and Rostering Team.
You will be joining a team responsible for managing and training staff on a suite of rostering and expense products including Easy Expenses, Allocate HealthRoster, Allocate SafeCare Live and Employee Online.
The Roster Helpdesk Administrator will be a motivated individual, able to prioritise their workload accordingly, an excellent communicator, and able to work to the team's deadlines. Ideally, you will have knowledge and experience of using Easy Expenses and Allocate Optima products, however, training is provided to help build on entry-level knowledge of both areas.
Here are some clips of our KMPT staff, speaking about their role and why they enjoy working for us.
Working at KMPT (youtube.com)
Canterbury site tour (youtube.com)
• To provide comprehensive administrative support to the eRostering Team.
• Provide system support for HealthRoster, Employee Online and Easy Expenses.
• Manage the helpdesk telephone and generic inbox, responding to all queries which arise.
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability, and specialist services, serving 1.8 million people across the county.
The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman is recognised as playing a vital role in providing an exemplary service.
Benefits
•Annual leave allowance starting at 27 days per year (when working full time) + Bank Holiday’s.
•Access to the fantastic NHS pension scheme.
•Eligibility for the Blue Light Card (discount service for the NHS, providing members with thousands of amazing discounts online and on the high street).
• To be hands-on in understanding the relevant systems to ensure adequate advice can be provided to end users.
• To support the Senior Roster Trainer and Rostering Manager in data entry and maintenance in relation to HealthRoster, Easy Expenses, and Employee Online.
• To be the key point of contact for the Rostering Team, providing excellent communication.
• To create accounts, and reset log-ins, on all relevant systems (HealthRoster, Easy Expenses, and Employee Online).
• Responsible for highlighting any errors or potential flaws in data to ensure quick resolutions.
• Escalate any concerns or breaches to the Workforce Information Manager and the eRoster Lead.
• Administrative support to the eRostering Team.
This advert closes on Thursday 1 Aug 2024
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.