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A&E Receptionist | University Hospitals Bristol and Weston NHS Foundation Trust
| Posting date: | 17 July 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,383 pa pro rata |
| Hours: | Part time |
| Closing date: | 17 August 2024 |
| Location: | Weston-super-Mare, BS23 4TQ |
| Company: | University Hospitals Bristol and Weston NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 6485975/387-WD-4571-IB |
Summary
An exciting opportunity has arisen to appoint a part-time Receptionist to join the A&E Department at Weston General Hospital. We are looking for an enthusiastic and dynamic candidate who thrives in a busy and supportive working environment.
The role of the receptionist is integral to all that we do.
You must be able to greet patients be approachable and empathic to patient needs but also able to work under extreme pressures. The role is a demanding one with telephone calls to answer as well as demands of patients and other staff. The role requires a huge amount of computer working . High standards as well as speed and accuracy are of huge emphasis.
Interviews will be held on Tuesday 6th August 2024
Main duties of the job
• To provide high quality reception services for the Trust and, maintaining the highest standards of service delivery and Customer Care, act as a first point of contact assistance to patients, relatives or other members of the public who attend, or make contact by telephone, the Emergency Department.
• To organise their workload in accordance with the demands of the Department.
• To co-ordinate daily activities to ensure efficiency of service within the organisation.
• To exercise initiative.
• To ensure that confidentiality is maintained at all times.
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
The working pattern is a set 4 week working rota as follow:
Week 1
Current
Day/Shift
Hours
Monday 1330-1800
4.5
Wednesday 1330-1800
4.5
Thursday 1330-1830
5
Friday 1330-1830
5
Total Hours
19
Week 2
Current
Day/Shift
Hours
Monday 1330-1800
4.5
Wednesday 1330-1830
4.5
Thursday 1330-1830
5
Friday 0730-1330
6
Saturday 1330-1830
5
Sunday 1830-0330
8.5
Total Hours
33.5
Week 3
Current
Day/Shift
Hours
Monday 1330-1800
4.5
Wednesday 1330-1800
4.5
Thursday 1330-1830
5
Friday 1330-1830
5
Total Hours
19
Week 4
Current
Day/Shift
Hours
Monday 1330-1830
4.5
Wednesday 1830-0330
8.5
Thursday 1330-1830
5
Friday 0730-1330
6
Saturday 1830-0330
8.5
Total Hours
32.5
This advert closes on Thursday 1 Aug 2024
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.