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Key Account Manager - Health and Social Care

Job details
Posting date: 18 July 2024
Salary: £35,000 to £40,000 per year
Hours: Full time
Closing date: 17 August 2024
Location: Stockton-On-Tees, County Durham
Remote working: Hybrid - work remotely up to 1 day per week
Company: Medipro Ltd
Job type: Permanent
Job reference: KAMHSC

Summary

Medipro are a leading independent medical training company that has been operating across the UK for 15 years. Due to the business expanding the delivery of its services, we are looking for a highly skilled individual, with industry experience and understanding of apprenticeship delivery. The successful post holder will play a key role in managing and nurturing long-term relationships with the company's most critical clients.

The ideal candidate will have an understanding of the Health and Social Care Sector alongside Sales and Customer Relationship Management and excellent communication skills.

Applicants should be skilled in negotiation, leadership, value-based selling and project management.

The position is suitable to be carried out on a working from home basis with an expectation to travel to clients when needed. We have 3 centres across the country based in Stockton, Bristol and Newmarket, where you be welcome to work should you choose to do so.

If you want to work for the company with a strong vision, a fun culture and a passion for education, we would love to hear from you.

Benefits
Working with MediPro comes with some excellent benefits such as:
• 6 weeks annual leave + bank holidays (Inclusive of a shutdown period at Christmas)
• Pension scheme
• Part of a strong team with excellent values
• Working from home or Hybrid working
• Employee Assistance Programme
• CPD Me
• Time off for donating blood and bone marrow
Job Purpose
This role involves understanding client needs, developing strategic solutions, and ensuring the delivery of exceptional service to drive customer satisfaction and loyalty. By acting as a trusted advisor, the Key Account Holder aims to achieve mutually beneficial outcomes, promote client retention, and contribute to the company's growth and profitability.



Main Duties of the Job:

• Develop and implement sales strategies to maximise sales.
• Develop and build strong relationships with existing and potential clients, identifying their needs and tailoring solutions.
• Achieve ambitious sales targets, exceeding expectations wherever possible.
• Attend industry events, meetings and training to stay up to date with market trends.
• Prepare and submit tenders to tight deadlines, ensuring accuracy and competitiveness.
• Provide insightful reports and feedback on sales activity and market trends.
• Manage your client database meticulously, ensuring all information is current.
• Deliver impactful sales presentations to both individual clients and teams.
• Collaborate with marketing teams to develop innovative sales initiatives.
• Demonstrate a strong understanding of Medipro and company values.
• Uphold the highest standards of professionalism, adhering to all Medipro policies and regulations.


Personal Specification:
Experience and Work Achievements
Essential
• 3+ years' experience in field sales
• Excellent communication and Customer Service Skills
• Understanding of the Health and Social Care Sector

Desirable

• Experience with commercial tendering processes (desirable).
• Degree in Sales, Business Management or Customer Relationship Management.




Skills and Abilities
Essential
• Strategic thinker with strong analytical and problem-solving skills
• Good verbal and written communication
• Excellent communication, negotiation and interpersonal skills.
• Strong organisational, analytical and problem-solving abilities.
• A self-motivated and results-oriented individual with a strong work ethic.
• Ability to work independently and as part of a team.
• Excellent time-management skills.
• Proficient in Microsoft Office Suite.

Desirable
• Basic IT skills e.g. ECDL level or equivalent experience
Personal Attributes
Essential
• Able to work as part of a team
• Ability to manage in demanding situations and make sound decisions
• Self-disciplined and able to work on own initiative
• To maintain a current driving licence
Knowledge and Education Achievements
Essential

• Proven strong track record in Sales and Customer Relationship Management

Overview of your organisation
MediPro is a leading independent medical training company that has been operating across the UK for over 10 years. We work in partnership with both NHS Trusts and other independent businesses, providing bespoke training courses to fit our clients’ needs.
MediPro Limited is an equal opportunities and Disability Confident employer, committed to ensuring equality of opportunity. We actively encourage interest from across our diverse communities.
Medipro is committed to safeguarding and promoting the welfare of children and vulnerable adults. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this includes undertaking (unless applicants have recently undertaken) a valid Enhanced Disclosure and Baring Service (DBS) check and subscribe to the DBS Update Service.
Medipro is committed to safer recruitment to ensure the safety of our learners.
Reference ID: Key Account Manager – Health and Social Care Sector
Job Types: Full-time, Permanent
Salary: £35,000.00 - £40,000.00 + Bonus’
*Depending on qualifications and experience
Job Types: Permanent, Full-time

Benefits:
• Working from Home/Hybrid Working
Schedule:
• 37.5 hours
• Monday to Friday
Application question(s):
• How many years post qualification experience do you have?
• Do you have a Background in sales?
• Do you have knowledge of the Health & Social Care Sector?
Work Location: Hybrid remote in TS18 3TT.
Application deadline: 23rd August 2024
Reference ID: KAMHSC