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Quality, Safety and Governance Matron | Walsall Healthcare NHS Trust
Posting date: | 17 July 2024 |
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Salary: | Not specified |
Additional salary information: | £50,952 - £57,349 Per annum |
Hours: | Full time |
Closing date: | 16 August 2024 |
Location: | WS2 9PS, WS2 9PS |
Company: | Walsall Healthcare NHS Trust |
Job type: | Contract |
Job reference: | 6376271/407-WCCSS-6376271 |
Summary
The post holder will assist the Director of Midwifery, Gynaecology and Sexual Health in the development of the professional midwifery agenda to achieve consistency of practice, high standards of care and innovation with a strong patient safety focus. The post holder will be the expert in all matters of governance, quality and safety within the women’s services directorate and be able to support all staff working within it. They will work in conjunction with the Divisional Management Team to ensure the delivery and achievement of the group's objectives and contribute to the strategic policies for midwifery and women’s services.
The post holder will support the Director of Midwifery, Gynaecology and Sexual Health to champion the excellent care of women and their families through professional leadership, in service learning and supporting staff to help establish Walsall Healthcare NHS Trust as a leader in the field of women’s services
Responsible for:
Assist the Director of Midwifery, Gynaecology and Sexual Health in the development of the professional midwifery and women’s health agenda to achieve consistency of practice, high standards of care and innovation with a strong patient safety focus.
Be highly visible, proactive, and accessible, acting as an expert and quality resource and ensuring the sustained delivery of high standards of nursing care and service delivery, to staff, patients and the public.
Support the Care Group in ensuring the governance structure and appropriate processes are in place, ensuring timely, incident review management, monitoring of action plans and shared learning takes place. Foster close working relationships and promote a positive safety culture, working collaboratively with all staff including healthcare professionals and relevant external organisations.
Provide professional leadership and management to the existing Governance Team (Risk Midwife, Audit Midwife, Project midwife, ATAIN and Saving Babies Lives Midwife, Bereavement Team and Patient Experience Midwife.
Work with the Divisional Management Team to ensure the delivery and achievement of the objectives and contribute to the strategic policies for women’s services.
Support the Director of Midwifery, Gynaecology and Sexual Health to champion the excellent care of women and their families through professional leadership through implementation of excellent governance standards.
Have accountability for the provision and implementation of a robust maternity governance strategy in line with the wider organisation and local, regional, and national standards.
Create an environment of continuous quality improvement that is responsive to service developments and supports service leads to manage their risk effectively. Ensuring this is aligned to key objectives and Trust priorities for quality improvement.
To take lead responsibility for working with the clinical staff to identify risks, carry out risk assessments, report risks appropriately ensuring effective patient safety and clinical outcomes and optimum patient experience.
Lead on and ensure that the priorities around the Single Delivery Plan for Maternity services, HSIB, CNST, CQC, PMRT, SBLCB and recommendations from national reports (e.g. East Kent, Ockenden) and investigations are tracked, monitored, and implemented in time frames required and appropriately escalate any concerns.
Communicate complex and sensitive information.
The post holder will act as a key member of the Management Team contributing fully to the development delivery and achievement of the women’s services objectives with the ability to deputise for the Head of Midwifery as required.
The post holder will participate in a senior manager on call rota for maternity services.
To project manage service developments as delegated, to ensure key targets are achieved.
Duties & Responsibilities
Professional
• Working with the Director of Midwifery, Gynaecology and Sexual Health and the Head of Midwifery, Gynaecology and Sexual Health the post holder will ensure the effective implementation of a comprehensive and systematic approach to Clinical Governance in Women’s services.
• Ensure the effective implementation of a comprehensive and systematic approach to Clinical Governance in Women’s services.
• Ensuring that all aspects of clinical risk are robustly and effectively managed in the interest of women's safety.
• Promote a culture in which reporting incidents and undertaking root cause analysis is normal practice and is recognised by staff as a means of improving the safety of staff and service users.
• Ensure robust mechanisms whereby lessons learnt are shared systematically in the workplace and integrated into practice.
• Encourage a culture of continual improvement of the management of women safety.
• Educate support and advise senior managers and clinicians responsible for carrying out investigations of incidents and near misses including identification and implementation of action plans and ensure measures are in place to prevent incident recurrence.
• Implement robust systems, and risk management arrangements to support women's safety, staff safety and local, regional, and national compliance agenda which support best practice and governance.
• Develop and encourage a culture of continuous quality and service improvement to enable change and to help deliver better services.
• Support reflective practice and ensure that robust debriefs are conducted where necessary.
• Coordinate the monitoring and review of women’s services complaints, incidents and clinical risks throughout the Directorate, developing and monitoring action plans, in consultation with the Director of Midwifery Gynaecology and Sexual Health
• Support the directorate in undertaking appropriate investigations of serious cases working closely with corporate governance on all matters of patient safety and governance.
• Ensure clinical guidelines are developed in partnership with clinicians, ratified through the Trust Clinical Governance System, effectively distributed, disseminated, and used within Women’s Services.
• Ensure that the Divisional Management team are appraised in a timely manner of any incidents with a level of harm of moderate or above.
• The post holder will be required to lead in issues/projects within the directorates in relation to National NHS Performance targets and National Service Frameworks
Clinical
• Promote clinical expertise within the midwifery teams.
• Ensure ongoing quality improvement and continually evaluate standards of care.
• Challenge traditional boundaries and collaborating with other stakeholders to introduce new ways of working.
• Ensure views of patients and carer's are represented in relation to clinical care needs and care pathways.
• Act as a point of contact for professional, expert/specialised advice, guidance, and support for the service.
• Lead the development of an environment that supports effective multi-professional teamwork.
• Promote clinical governance throughout all levels of the MDT to ensure inclusivity.
• Participate in the Trusts “Back to the floor” initiative and clinical skills for 25% of the role.
Education
• Support the development and learning agenda by ensuring that governance is imbedded in all practices.
• Participate in activities to actively promote and shine a light on women’s services nationally.
• Support the senior management team by making a contribution women’s services educational agenda and long-term strategic plans for education, training and clinical practice
• Publish and present innovation and research findings that will share learning and knowledge whilst raising the profile of women’s services.
• Act as a preceptor/mentor to other senior midwives including coaching and succession planning.
• Ensure clinical supervision structures are in place where appropriate and implemented and their effectiveness monitored on a regular basis.
• Implement systems to set standards/protocols and monitor and audit practice.
• Actively promote evidence-based practice.
• Work in close collaboration with the Director of Midwifery to enhance the quality of midwifery care.
Management and Governance
• Participate in the development of the Division's overall strategic objectives.
• Ensure investigation of complaints, legal cases, accident reports and untoward incidents in a timely and appropriate manner by liaising as necessary with staff, addressing any quality issues that arise following the investigation of complaints.
• To participate in the formulation of policy and procedure development across the specialties.
• Empower all staff within the service to engage in conflict and problem resolution working proactively and positively collaboratively with PALS.
• To be the clinical lead for Women’s services governance and link appropriately with the corporate governance team and divisional lead for governance.
• To lead on systems and processes for robust ward to board reporting of maternity and neonatal safety
• Develop close and effective working relationship with the Trust Legal advisers, Patient Advice and Liaison and the Complaints office to support the complaints process within the Care Group in ensuring that learning is embedded and triangulated within the governance processes.
• Provide patient safety and governance reports to the Director of Midwifery Gynaecology and Sexual Health for directorate and Trust Committees, collating key quality indicators to support assurance mechanisms to demonstrate compliance with key standards and to escalate where improvements need to be made.
• To represent the directorate as required providing professional advice, feedback and contributing to both nursing and service development.
• To have an overview of patient and public involvement work and feedback within the directorate and support the continued development of this and opportunities for service development.
• Manage a team of midwives and risk management individuals who are part of the Women’s Services governance team.
• Authorised signatory to sign off, e.g. travel expenses/ overtime payments/ agency or Bank timesheets, less than £1,000 per month.
Other Duties
The information supplied above is intended to summarise the key responsibilities and duties of the role and is not an exhaustive list. The post holder may be required to carry out other reasonable requests and duties as requested, consistent with the responsibilities of their Banding and development as agreed between employee and manager.
Be responsible for supporting the delivery of quality care and professional standards and the development of leadership capacity within the directorate.
This advert closes on Wednesday 31 Jul 2024