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Service Support Manager for Oxford Craniofacial Unit
| Posting date: | 16 July 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £35,392 - £42,618 Per Annum |
| Hours: | Full time |
| Closing date: | 15 August 2024 |
| Location: | Oxford, OX3 9DU |
| Company: | Oxford University Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6407341/321-NOTSS-6407341-B6 |
Summary
A Vacancy at Oxford University Hospitals NHS Foundation Trust.
This is a exciting opportunity to join the Craniofacial Unit, within the Plastic Surgery Department at Oxford University NHS Foundation Trust.
You will provide strong, professional leadership to the administrative teams you manage, within Craniofacial and work in partnership with the Service/Operational Manager and with the other Assistant Service Managers within the specialist surgery Directorate.
You will engage all staff groups in the development, delivery and sustainment of innovative and effective management systems to ensure maximum operational efficiency within the Division.
You will ensure that staff within the department are aware of, and working towards, the Trust's vision and the specific objectives and operational targets of the specialty.
To co-ordinate the activity of the multi-disciplinary supra-regional craniofacial team, ensuring the delivery of coordinated and timely care for patients referred to the Craniofacial Unit, and to maintain national guidelines and Highly Specialised Services (HSS) standards for Craniofacial services. To maintain an overall view of elective waiting lists to ensure that patients are seen and treated within the national and local targets and that patient pathways are appropriately recorded. To be responsible for ensuring that robust systems are in place to achieve delivery of these standards and targets.
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
To manage the administrative function of the Oxford Craniofacial Unit, ensure that patient and clinical data is appropriately collected, analysed, and reported to the relevant internal and external groups and make informed decisions regarding the working practices of the Unit
To facilitate and coordinate members of the unit to attend national and international meetings to promote the scientific and clinical work of the unit.
To provide direct line management and supervision of the administrative & clerical staff in the Craniofacial Unit
To maintain robust communications with service managers and clinical staff from the other three supra regional craniofacial units.
To ensure that all local processes are in line with Trust and National processes
To review and improve data quality within Oxford Craniofacial Unit
To work with clinical service units to simplify administrative processes to ensure an efficient and effective pathway to support the delivery of patient care
To deliver training to directorate staff on processes and mechanisms for patient documentation on the Trust Electronic Patient Record
To ensure that all activity is appropriately captured and coded to maximise income for the services and the directorate
This advert closes on Tuesday 30 Jul 2024
This is a exciting opportunity to join the Craniofacial Unit, within the Plastic Surgery Department at Oxford University NHS Foundation Trust.
You will provide strong, professional leadership to the administrative teams you manage, within Craniofacial and work in partnership with the Service/Operational Manager and with the other Assistant Service Managers within the specialist surgery Directorate.
You will engage all staff groups in the development, delivery and sustainment of innovative and effective management systems to ensure maximum operational efficiency within the Division.
You will ensure that staff within the department are aware of, and working towards, the Trust's vision and the specific objectives and operational targets of the specialty.
To co-ordinate the activity of the multi-disciplinary supra-regional craniofacial team, ensuring the delivery of coordinated and timely care for patients referred to the Craniofacial Unit, and to maintain national guidelines and Highly Specialised Services (HSS) standards for Craniofacial services. To maintain an overall view of elective waiting lists to ensure that patients are seen and treated within the national and local targets and that patient pathways are appropriately recorded. To be responsible for ensuring that robust systems are in place to achieve delivery of these standards and targets.
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
To manage the administrative function of the Oxford Craniofacial Unit, ensure that patient and clinical data is appropriately collected, analysed, and reported to the relevant internal and external groups and make informed decisions regarding the working practices of the Unit
To facilitate and coordinate members of the unit to attend national and international meetings to promote the scientific and clinical work of the unit.
To provide direct line management and supervision of the administrative & clerical staff in the Craniofacial Unit
To maintain robust communications with service managers and clinical staff from the other three supra regional craniofacial units.
To ensure that all local processes are in line with Trust and National processes
To review and improve data quality within Oxford Craniofacial Unit
To work with clinical service units to simplify administrative processes to ensure an efficient and effective pathway to support the delivery of patient care
To deliver training to directorate staff on processes and mechanisms for patient documentation on the Trust Electronic Patient Record
To ensure that all activity is appropriately captured and coded to maximise income for the services and the directorate
This advert closes on Tuesday 30 Jul 2024
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