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Children's Physiotherapy Assistant | Chelsea and Westminster Hospital NHS Foundation Trust

Dyddiad hysbysebu:	16 Gorffennaf 2024
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£27,948 - £29,468 per annum Incl HCAS
Oriau:	Llawn Amser
Dyddiad cau:	15 Awst 2024
Lleoliad:	London, SW10 9NH
Cwmni:	Chelsea and Westminster Hospital NHS Foundation Trust
Math o swydd:	Parhaol
Cyfeirnod swydd:	6445897/289-CSS-1540

Crynodeb

We are looking for a physiotherapy assistant to join our welcoming and friendly children’s physiotherapy team. The team provides treatment and support for our children and families with complex or long term medical needs. This post is based at Chelsea and Westminster Hospital site in Chelsea and Park View Health Centre in White City,but you may sometimes provide support to our other main base as required: Jack Tizard Special School.

We provide high quality, family-centred care to children and young people attending the Chelsea Children’s Hospital and as part of the Cheyne Child Development Service, working in a variety of locations including the child’s home, educational and healthcare settings. The physiotherapy team works closely with other therapy staff including speech and language therapists, music therapists and occupational therapists, with teachers and classroom assistants.

The post provides administrative support for the physiotherapy team but will also include some face to face patient contact.
If you have experience of administration, working with babies and children and/or children with complex needs, and want to work in a friendly and supportive team come and visit or give us a call!

To carry out designated tasks and activities independently as delegated by the responsible physiotherapist.

To work under the direction and appropriate supervision of the responsible physiotherapist although initiative is encouraged.

To provide administrative support to the physiotherapy team in the community including mainstream and special school settings.

To assist in maintaining a safe work environment.

To participate in CPD and other developmental activities related to the area of work.



Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.



We have nearly 7,000 members of staff that arePROUD to Carefor nearly one million people.

Both hospitals provide full clinical services, including full maternity, emergency and children’s, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.



We’re one of the best performing Trusts in the country. We’re also one of the top trusts to work for – our staff says they’re engaged, motivated, and would recommend us as a place to work and receive treatment.



Our Trust has been rated by the Care Quality Commission as ‘Good’ in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of ‘Good’. We’ve also been awarded an ‘Outstanding’ rating for ‘use of resources’ by an NHS Improvement inspection.



Our facilities are some of the best in the country. We have been investing significant Capital year on year in our estate.

We have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious £60m development of an Ambulatory Diagnostics Centre at West Middlesex.

1. Clinical: (Although this post includes some clinical work, the role includes >50% administrative support for the physiotherapists)
• To carry out the appropriate procedures and related tasks that have been selected and delegated by the therapist with the appropriate level of competency. It is the joint responsibility of the therapy assistant and the supervisor to ensure the assistant is competent and confident in carrying out the required intervention and duties. These may involve mobilising and transferring patients, assisting with personal care tasks, undertaking home visits, carrying and installing equipment as well as carrying out and supervising others in carrying out exercise programmes.
• To support the paediatric physiotherapists in specific treatment programmes this may involve regular manual handling of clients with considerable physical disability. The post holder will be expected to kneel, sit on heels, move inert young adult limbs and support clients whilst mobilising. They may also be expected to transfer clients; push wheelchairs, use hoists, and carry/install equipment
• To provide clients and carers with direction and guidance on a range of physical activities as directed by the physiotherapist. This may include encouraging clients and carers to become actively involved in maximising and maintaining their physical abilities.
• Setting up equipment for use by therapists during treatment sessions or for use in the school or home environment.
• To provide advice on the safe use of equipment to patients and those appropriate.
• To participate in the maintenance, cleaning and recharging of therapy equipment.
• To participate in maintenance of treatment areas in accordance with the health and safety policy and departmental procedures.

• To cover for absent physiotherapy staff e.g. therapy assistants who work in another area, or support a physiotherapist/ occupational therapist who have staff shortages in their section if the need arises.
• To comply with the Trust and school policy on confidentiality, maintaining strict confidentiality regarding any information pertaining to clients and their families.
• To attend and actively participate in in-service training as required.
• To attend staff and team meetings as required
• To travel between sites as required using own, hospital or public transport.
• To do home visits with or under direct supervision of a physiotherapist when needed
• Understand the Trust clinical governance framework, and participate in the promoting and safeguarding of high standards of care, through effective risk management & governance, and adherence to the Trust values

2. Administration:

• To participate in the smooth running of work areas by undertaking administrative tasks e.g. making appointments, telephone calls and other clerical activities.
• To keep regular and up to date records written or electronic data and assist the therapists as necessary with departmental statistics.
• To make initial appointments for patients on the trust information system
according to departmental procedures
• To make follow-up appointments for clients in person or changing appointments on the computer system as required and informing clients by telephone or letter.
• Maintain appropriate levels of stock within the therapy team.
• Arranging transport for clients.
• Registering client referrals on the departmental computer system.
• Booking interpreters by phone or online.
• To be able to use good communication skills with clients of all age groups and carers including those with communication difficulties.
• Dealing with clients/ relative’s queries both in person and on the telephone courteously and efficiently.
• To report all complaints and accidents to the immediate senior member of staff as soon as possible and document accordingly.

3. Personal development:

• To ensure that all mandatory training is completed within the required timescales.
• To participate in the appraisal system as appraisee and be responsible for fulfilling your agreed objectives and personal development plan.
• To ensure adherence to Trust policy and guidelines at all times
• To role model Trust values at all times

4.Communication:

• To liaise with the physiotherapist regarding client care and report to the supervising therapist any change in the clients condition.
• To communicate with other members of the multidisciplinary team, carers, external agencies and those related to the clients care. To use effective communication with clients or relatives who have barriers to understanding or communicating. e.g. visually impaired, hearing or speech disability and to be aware of any device e.g. hearing aids which may hinder communication
• To deal sensitively with clients and carers who have a high level of anxiety or aggression due to for example, pain, fear or failed expectations.


• The post holder is expected to concentrate frequently on a daily basis during treatment sessions and ensure effective communication with those who have impaired understanding or communication difficulties. There may be unpleasant exposure to verbal or physical aggression.
• To actively participate in the trust’s performance appraisal and to have supervision with Physiotherapist to review own performance and identify training and development needs.
• To be able to use a computer and digital camera to assist with creating an exercise programme, writing letters and writing e-mails.


This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager.

All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.


This advert closes on Tuesday 30 Jul 2024