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Recovery Worker

Job details
Posting date: 16 July 2024
Salary: £25,322.00 to £31,046 per year
Hours: Full time
Closing date: 15 August 2024
Location: Wolverhampton
Remote working: On-site only
Company: Gordon Moody
Job type: Permanent
Job reference: RW1W

Summary

Gordon Moody is the UK’s leading charity dedicated to providing support and treatment for those severely affected by gambling harms. The organisation was set up in South London in 1971, and it now has centres across the UK offering residential treatment for men and women to help them reclaim and rebuild their lives through recovery in a safe, supported environment.

Along with their unique specialist treatment centres for men and women, they offer recovery housing that provides residential relapse prevention and aftercare programmes. They also deliver a unique retreat & counselling programme that combines short-stay residential treatment with ongoing at-home support. These programmes provide seamless care and support for those in treatment along with friends and family support to help those who are affected by a loved one’s gambling harms.

Gordon Moody is looking to recruit a Recovery Worker who will be required to provide effective support to the Gordon Moody rehabilitation program in a way that enables service users to overcome their addiction to gambling and move forward to recovery and independent living.

As a Recovery Worker, you will provide care coordination and holistic care plans that sustain a person's recovery throughout their journey with Gordon Moody from assessment through to the end of treatment with Gordon Moody.

Responsibilities:

Care Coordination:
- To manage the care coordination of service users to assess, risk manage and effectively care plan through the Gordon Moody Treatment Pathway.

- To ensure that effective discharge plans are in place for when service users leave Gordon Moody.

- To lead housing benefit applications and liaise with the local benefits office.

- To assist and ensure service users are registered with local facilities such as GPs, and housing and welfare benefits departments, and accompany them to appointments as appropriate.

- To liaise with a range of health, justice, and social care agencies to support service users’ needs and recovery, including other gambling treatment providers.

- To support service users to meet their wider health and social care needs, both whilst in treatment and on exit to the community, in line with their support plans and liaison with the therapists.

- To support the therapists in the delivery of the Program, such as through co-facilitating or leading group sessions.

- To carry out required administration functions, including correspondence, monitoring, data capture and updating the electronic case management database, ensuring quality record keeping at all times.

Residential Duties:

- Lead on the induction of the new service users including preparation of their room, safe storage of personal items and property checks.

- To assist and provide advocacy for service users with communication issues where appropriate.

- To address problems arising within the house on an individual basis or within house meetings.

- To support service users in developing their living skills e.g., budgeting, shopping, cooking, and cleaning, including through groups/workshops/one-to-one

- To support service users to plan for indoor and outdoor recreational and recovery-based activities.

- To support the service to ensure rent payments are made and arrears are managed.

- To be the initial point of contact for residents upon commencement of their residential stay.

- To support drug and alcohol testing for residents.

- To undertake monthly Health & Safety checks of communal areas, staff areas and residents’ rooms. To report back to the Service Manager and include any safeguarding concerns.

- To partake in available support structures, including managerial supervision, team meetings, clinical meetings, and handover.

General Duties:

- To be an active advocate for service users’ rights.

- To contribute to and support the service to meet contractual KPI’s, including occupancy, retention, and discharge, as commissioned.

- To be a positive ambassador for Gordon Moody that reflects its values and high standards of professionalism at all times.

- To partake in learning and development opportunities, for personal development and to maintain up-to-date knowledge.

- To be a flexible, positive member of the team to maintain high standards of service provision.

- To proactively support the work of the organisation with all stakeholders.

- To proactively engage with organisational change, quality improvement and development for the benefit of people who use our services.

- Undertake such other duties as reasonably requested by the Service Manager.

Essential Specification:

- Level 3 NVQ Health and Social Care.
- Direct work with vulnerable people and/or relevant groups.
- Communication skills in both written and verbal reporting.
- Understanding of risk, incident and safeguarding processes.
- Experience working in a Health and Social Care environment.
- Experience in supporting group work with vulnerable and challenging groups.
- Ability to establish working relationships with partner agencies.
- Ability to work flexibly to meet needs.
- Ability to work independently, as part of a team and as part of a wider organisation.
- Ability to work in a Rota pattern including weekends and evenings when required.
- Computer literate with experience using database systems, Microsoft Office and Outlook.

Desirable Specification:
- Experience working in a structured Health and Social Care environment.
- Training in therapeutic approaches.
- Experience in facilitating group work with vulnerable groups.
- Experience in effective assessment, risk management and care planning.
- Experience in using care-focused software to record care plans.