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Volunteer Resources Administrator
| Posting date: | 15 July 2024 |
|---|---|
| Salary: | £23,400.00 to £26,000.00 per year |
| Additional salary information: | £23400.00 - £26000.00 a year |
| Hours: | Full time |
| Closing date: | 26 July 2024 |
| Location: | Bristol, BS10 6NL |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0163-24-0040 |
Summary
Key Relationships Volunteers Head of Volunteer Resources Volunteer Engagement Manager Hospice Volunteer Manager Volunteer involving team managers or leads. Retail Team Fundraising Team Marketing and Comms Team Key Responsibilities - Administer the current volunteer database, and support with data cleansing in preparation for migration to a new Volunteer Management System. - Support the design, functionality, implementation, and training roll out of the new Volunteer Management System (VMS). - Ensure the efficient running of the VMS, that data is accurate, regularly reviewed, and meets the needs of all volunteer involving teams. - Support the collection, analysis, and presentation of volunteer monitoring data, including the bi-annual volunteer survey. - Administer volunteer orientation at the Brentry site. - Ensure rota coverage of volunteer roles at the Brentry site. - Support the Head of Volunteering to ensure access control, quality, retention, and security of volunteer data. - Manage the Volunteer@inbox responding to general enquiries in a timely and professional manner. - Creating volunteer ID and till card badges for retail volunteers and staff. - Exiting retail volunteers on our till system database. - Maintain basic office systems and processes. - Support the administration of volunteer engagement events. - Manage and prioritise allocated workload to meet deadlines in a continually changing work environment. - Present a professional, positive image both internally and externally and work collaboratively with colleagues. - Proactively manage all activities under your remit, identifying opportunities to improve processes. - Correspond professionally, sensitively and appropriately with all volunteers. - Deal sensitively with confidential information while understanding and abiding by SPH Supporter Record Policy. - To perform any other reasonable tasks as requested by your line manager.