Sales Administrator
Posting date: | 12 July 2024 |
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Salary: | £30,000 to £30,000 per year |
Hours: | Full time |
Closing date: | 09 August 2024 |
Location: | Lowestoft, NR32 2EG |
Remote working: | On-site only |
Company: | Spider Web Recruitment |
Job type: | Permanent |
Job reference: | SWR4131 |
Summary
Sales Administrator/ Sales Support Administrator - Are you excited about making a difference and being an integral part of a dynamic team?
Look no further! we want you to join our highly motivated team as a Sales Administrator based in Lowestoft!
Why Scooterpac?
At Scooterpac, we are revolutionising mobility with world-first inventions and cutting-edge products. From ultra-lightweight wheelchairs to high-performance mobility scooters, we are dedicated to transforming the way people move—one mile at a time. Our commitment to providing a first-class experience for our customers extends beyond our innovative products to our exceptional customer service.
Fantastic company benefits include:
- Competitive Salary£30,000 per annum
- Holiday: 23 Days per annum, plus Bank Holidays
- Employee extras such as: We offer lunch 4 days a week (Tuesday - Friday inclusive), An Employee Assistance Programme.
About the role:
As our Sales Administrator you will work with the Operations Manager to ensure all orders are on track and timely, enter manufacturing orders onto the production schedule, assist customers with warranty claims and related paperwork, obtain freight quotes, oversee courier dispatches, cover for team members when needed, and provide comprehensive support to the Sales Team. Additionally, you will perform other duties as required. This is a full-time role where you will be working Monday-Friday 7:45am - 5:00pm.
Main duties and responsibilities:
- Manage sales order processing with precision
- Use our CRM system to keep accurate records and track production times and enter data into spreadsheets
- Provide varied support activities from marketing materials to client entertainments
- Utilise email, Excel, and company databases efficiently
- Work with the Operations Manager to ensure all orders are on track and timely
- Assist customers with warranty claims and related paperwork
- Obtain freight quotes and oversee courier dispatches and provide comprehensive support to the Sales Team
- Cover for team members when needed.
About you:
We are looking for a proactive, organised, and tech-savvy individual with excellent time and task management capabilities. You should have strong knowledge of Microsoft Office Suite and other office packages, a keen eye for detail to ensure accuracy, outstanding interpersonal, oral, and written communication abilities, and a solution-oriented approach with the ability to use your initiative. The ideal candidate will have experience of writing and implementing processes. Able to work effectively within a team, demonstrate adaptability to changing workloads and priorities, and manage their workload while remaining calm under pressure.
Apply today for our Sales Administrator opportunity and help us continue to provide extraordinary mobility solutions and first-class customer service!
We would love to hear why you are motivated to apply and how do your skills/experience make you suitable for this role? Please do let us know along with forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
No recruitment agencies, please
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If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
Additional keywords: customer service, client relations, customer support, office administration, sales administration, office management, sales support, sales processes, order processing, and technology proficiency such as Microsoft Office, CRM systems, and IT skills.
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