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Ulysses System Specialist | Royal National Orthopaedic Hospital NHS Trust
| Posting date: | 10 July 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 09 August 2024 |
| Location: | Stanmore, HA7 4LP |
| Company: | Royal National Orthopaedic Hospital NHS Trust |
| Job type: | Permanent |
| Job reference: | 6466412/392-BankUlyssesSystem |
Summary
We are seeking a dedicated and experienced Ulysses System Specialist to join our dynamic team. The successful candidate will be responsible for the development, implementation, and maintenance of the Ulysses systems and processes. This role involves providing informed advice and support to all grades of staff and managing the day-to-day operations of the Ulysses system, focusing on Incidents, Risk Register, Excellence Reporting, and some queries on the PALs and Complaints Modules.
Key Responsibilities:
• Develop, implement, and maintain Ulysses systems and processes.
• Provide expert advice and support to staff on all aspects of the Ulysses system.
• Manage day-to-day operations of the Ulysses system, ensuring efficient handling of Incidents, Risk Register, Excellence Reporting, and some PALs and Complaints queries.
• Promote patient safety and improve staff experience and use of the Ulysses system.
• Monitor the occurrence of incidents and support the identification of incidents requiring escalation and investigation.
• Administer and coordinate the Trust’s response to National Safety Alerts through the CAS system.
• Collaborate closely with the Patient Safety Manager to ensure effective incident management and patient safety practices.
At the Royal National Orthopaedic Hospital (RNOH), we are committed to achieving the best staff experience in the NHS. In the 2023 NHS Staff Survey, we proudly:
• Scored above the national average for the People Promises: "We are recognised and rewarded," "We are always learning," "We work flexibly," "We are a team," and for staff engagement.
• Ranked #1 among all Trusts in North and Central London for all People Promises and themes.
• Ranked #1 among all Acute Specialist Trusts for "We work flexibly."
At RNOH, we’re committed to being actively anti-discriminatory and actively inclusive. We recognise our brilliant people do brilliant work, and we offer rewarding careers, no matter what their background. We continue to strive to break down barriers to be the Trust where people come together because what they do matters, makes a difference and where they can thrive.
Joining our organisation means enjoying a wide range of staff benefits, including:
• 24/7 access to wellbeing support through our Employee Assistance Programme.
• A Rewards & Recognition platform, offering opportunities to thank colleagues, send gifts, and access exclusive discounts.
• A dedicated Staff Wellbeing Hub, providing a space to relax and recharge away from the work environment.
• Salary sacrifice schemes for transport (season ticket loans, car and bike), electrical goods, and childcare
At RNOH, we are more than a workplace—we are committed to patients, to excellence and the wellbeing of our staff.
Essential Experience and Skills:
• Proven experience with the Ulysses system, particularly in managing Incidents, Risk Registers, Excellence Reporting.
• Strong understanding of patient safety principles and practices and awareness of PSIRF and LFPSE.
• Excellent organisational skills with the ability to manage multiple priorities in a busy environment.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to provide clear and concise advice and support to staff at all levels.
• Ability to work collaboratively with the Patient Safety Manager and other stakeholders to promote a culture of safety and continuous improvement.
Desirable Experience and Skills:
• Previous experience in a healthcare setting, particularly within the NHS.
• Familiarity with the CAS system and handling National Safety Alerts.
• Experience in training and supporting staff in the use of Ulysses system
Personal Attributes:
• Proactive and self-motivated with a strong attention to detail.
• Ability to work under pressure and meet deadlines.
• Strong team player with a positive attitude and willingness to contribute to the continuous improvement of patient safety
This advert closes on Wednesday 24 Jul 2024
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