Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Customer Advisor
| Dyddiad hysbysebu: | 10 Gorffennaf 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Competitive plus benefits |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Awst 2024 |
| Lleoliad: | Glasgow, Scotland |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Arnold Clark Automobiles ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 53252 |
Crynodeb
We’re recruiting for an enthusiastic Customer Advisor to work at our Car & Van Rental Business Centre at Kilbirnie Street, Glasgow.
Hours
42.5 hours per week on a rota basis - 5 days out of 7, including weekends.
About the role
Arnold Clark Customer Advisors are key members of staff who uphold our company ethos to deliver customer service of the highest level.
This responsible role in our rental business centre involves a high level of organisation – and a genuine interest in delivering a great customer experience. You will be dynamic, enthusiastic and able to show great attention to detail, while always being a friendly point of contact for customers.
Day-to-day duties
Dealing with requests from customers and other departments within Arnold Clark via email and over the phone.
Placing and amending bookings.
Carrying out follow-up calls and emails for existing bookings.
Taking payments and processing banking.
Using different booking platforms.
Updating our systems on a regular basis.
Essential skills
A high level of accuracy and ability to multi-task.
Excellent interpersonal skills, in person and over the phone.
The ability to work well under pressure.
A proactive and flexible attitude.
The ability to work well as part of a team.
Good computer literacy and accurate keyboard skills.
Highly motivated and committed to delivering outstanding customer service.
Ability to meet deadlines and hit departmental targets.
In return, you’ll receive one of the best employee benefits packages in the industry, including private healthcare, life assurance and preferential rates on new and used cars.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Hours
42.5 hours per week on a rota basis - 5 days out of 7, including weekends.
About the role
Arnold Clark Customer Advisors are key members of staff who uphold our company ethos to deliver customer service of the highest level.
This responsible role in our rental business centre involves a high level of organisation – and a genuine interest in delivering a great customer experience. You will be dynamic, enthusiastic and able to show great attention to detail, while always being a friendly point of contact for customers.
Day-to-day duties
Dealing with requests from customers and other departments within Arnold Clark via email and over the phone.
Placing and amending bookings.
Carrying out follow-up calls and emails for existing bookings.
Taking payments and processing banking.
Using different booking platforms.
Updating our systems on a regular basis.
Essential skills
A high level of accuracy and ability to multi-task.
Excellent interpersonal skills, in person and over the phone.
The ability to work well under pressure.
A proactive and flexible attitude.
The ability to work well as part of a team.
Good computer literacy and accurate keyboard skills.
Highly motivated and committed to delivering outstanding customer service.
Ability to meet deadlines and hit departmental targets.
In return, you’ll receive one of the best employee benefits packages in the industry, including private healthcare, life assurance and preferential rates on new and used cars.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.