Warning
This job advert has expired and applications have closed.
Senior Registration Authority Agent
| Posting date: | 08 July 2024 |
|---|---|
| Salary: | £32,720.00 to £39,769.00 per year |
| Additional salary information: | £32720.00 - £39769.00 a year |
| Hours: | Full time |
| Closing date: | 22 July 2024 |
| Location: | London, SW19 1RH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | D9491-SWLIT20-A |
Summary
See Job Description and Person Specification Carry out maintenance activities using CIS such as unlocking, updating, andcancelling smartcards.Utilise CIS to create and process smartcard applications and modifications.Apply Role Based Access Control (RBAC) model to all NCRS applications.Identify and appoint appropriate Sponsors within stakeholder organisations.Responsible for the regular maintenance and safe storage of all RA equipment,including smartcard printers, blank smartcards, printer cleaning equipment and printer ribbons.Responsible for the safe use of equipment that belongs to other organisations when working on their sites, such as PCs and IT networks at GP practices.Receive and action HR reports of leavers, starters, and transfers.Run performance and information reports from ERS using Business Objects to manipulate and analyse results. Maintain a database of current sponsors for publication on stakeholders intranet.Undertake internal RA audits as required, including implementing, and monitoringany actions arising from the audit.Interpret the audit results to identify training needs and /or opportunities for improvement to local procedures and working practices.Provide verbal, written or printed guidance, advice or instruction to sponsors.Provide one-to-one or group training of the operation of CIS to newly appointed Sponsors.Respond to and resolve user RA problems in a timely fashion, regardless of any previously planned activities, escalating to the RA Manager or National ServiceDesk as required. This may require the recording of progress or outcomes on Helpdesk software.Act as the RA specialist during GP projects to deploy to new clinical systems.Offer advice and knowledge to Surgery management as to the most appropriateaccess controls for staff groups in order to ensure patient security andconfidentiality. Undertake all training required to perform effectively. Maintain personal and professional development to meet the changing demands of the post and participate in appropriate training activities.Assist the RA Manager in providing some aspects of the on-the-job training to new RA Agents in small groups and/or on an individual basis.