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London Student Support and Guidance Coordinator
| Posting date: | 08 July 2024 |
|---|---|
| Salary: | £33,228 to £36,801 per year |
| Additional salary information: | Including London Allowance |
| Hours: | Full time |
| Closing date: | 24 July 2024 |
| Location: | London, UK |
| Remote working: | On-site only |
| Company: | York St John University |
| Job type: | Permanent |
| Job reference: | 063-24 |
Summary
Full time permanent
Location: London
Salary: £33,228 to £36,801 per annum (Including London Allowance)
Situated in the heart of the historic city of York, and with the addition of our London Campus, York St John University has a long and proud tradition as a distinguished higher education provider. Our success is founded on the quality of academic teaching and research, our thriving campus environments, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging. York St John University, London is seeking to recruit a talented, proactive, flexible and motivated individual to join the rapidly expanding team as one of the London Student Support and Guidance Coordinators.
The Team
York St John, London is seeking to recruit a talented, proactive, flexible and motivated individual to join the rapidly expanding team as one of the London Student Support and Guidance Coordinators. The purpose of this relatively new role is to deliver academic and pastoral support to our London students. The role will contribute significantly to facilitating the development of high-quality support provision for students that will enhance the integration of international students into UK university life and the overall student experience.
The Role
There are three main aspects to this role, the first being the delivery of a successful Academic Skills Programme, designed to support both international and home students. The Student Support and Guidance Coordinator will contribute to the development of content for this programme, delivery of content, engagement monitoring, and gathering of student feedback.
The second aspect of this role is to be the main point of contact for wellness support and guidance for students at the London Campus. This will include recognising and responding to the support needs of students in distress, using relevant systems to log and report case notes and, in line with relevant policies, signposting/referring to internal wellness services, both centrally and in local provision.
The third aspect of this role is to contribute to the efficient delivery of the Academic Tutoring Programme. This involves ensuring that all students have an Academic Tutor and that stakeholders are trained in the skills necessary to provide tutoring to students.
This post holder will be expected to communicate and collaborate effectively across wider student support teams including academic quality, employability and library services, as well as other professional services teams in London and York.
Required Skills and Experience
Understanding of the skills development needs of students, at the undergraduate and postgraduate level
Experience in delivering a skills development programme
Experience in providing support to students in distress
Ability to manage competing deadlines and work effectively under pressure
Ability to work independently with minimum supervision
Excellent communication skills, both verbal and written
Additional Information
If you are interested in the role and would like an informal discussion about it, please email Zara Skelton, London Student Support and Guidance Manager (z.skelton@yorksj.ac.uk), or Cassie Price, Head of Programme Development and Academic Quality (c.price1@yorksj.ac.uk).
Unfortunately, this role is not eligible for Skilled Worker Visa sponsorship however we welcome your application if you can evidence right to work in the UK via an alternative route.
We offer a range of family friendly and inclusive policies and facilities to support staff from different backgrounds. As part of our commitment to providing an inclusive working environment, consideration is given to all requests for job share or flexible working arrangements.
Application process support
We are keen to support you throughout the recruitment process. Before starting your application please refer to the attached 'candidate guidance document' which provides advice about completing the application process.
Closing Date - Wednesday 24 July 2024 at midnight
Provisional Interview Date - Thursday 15 August 2024
Location: London
Salary: £33,228 to £36,801 per annum (Including London Allowance)
Situated in the heart of the historic city of York, and with the addition of our London Campus, York St John University has a long and proud tradition as a distinguished higher education provider. Our success is founded on the quality of academic teaching and research, our thriving campus environments, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging. York St John University, London is seeking to recruit a talented, proactive, flexible and motivated individual to join the rapidly expanding team as one of the London Student Support and Guidance Coordinators.
The Team
York St John, London is seeking to recruit a talented, proactive, flexible and motivated individual to join the rapidly expanding team as one of the London Student Support and Guidance Coordinators. The purpose of this relatively new role is to deliver academic and pastoral support to our London students. The role will contribute significantly to facilitating the development of high-quality support provision for students that will enhance the integration of international students into UK university life and the overall student experience.
The Role
There are three main aspects to this role, the first being the delivery of a successful Academic Skills Programme, designed to support both international and home students. The Student Support and Guidance Coordinator will contribute to the development of content for this programme, delivery of content, engagement monitoring, and gathering of student feedback.
The second aspect of this role is to be the main point of contact for wellness support and guidance for students at the London Campus. This will include recognising and responding to the support needs of students in distress, using relevant systems to log and report case notes and, in line with relevant policies, signposting/referring to internal wellness services, both centrally and in local provision.
The third aspect of this role is to contribute to the efficient delivery of the Academic Tutoring Programme. This involves ensuring that all students have an Academic Tutor and that stakeholders are trained in the skills necessary to provide tutoring to students.
This post holder will be expected to communicate and collaborate effectively across wider student support teams including academic quality, employability and library services, as well as other professional services teams in London and York.
Required Skills and Experience
Understanding of the skills development needs of students, at the undergraduate and postgraduate level
Experience in delivering a skills development programme
Experience in providing support to students in distress
Ability to manage competing deadlines and work effectively under pressure
Ability to work independently with minimum supervision
Excellent communication skills, both verbal and written
Additional Information
If you are interested in the role and would like an informal discussion about it, please email Zara Skelton, London Student Support and Guidance Manager (z.skelton@yorksj.ac.uk), or Cassie Price, Head of Programme Development and Academic Quality (c.price1@yorksj.ac.uk).
Unfortunately, this role is not eligible for Skilled Worker Visa sponsorship however we welcome your application if you can evidence right to work in the UK via an alternative route.
We offer a range of family friendly and inclusive policies and facilities to support staff from different backgrounds. As part of our commitment to providing an inclusive working environment, consideration is given to all requests for job share or flexible working arrangements.
Application process support
We are keen to support you throughout the recruitment process. Before starting your application please refer to the attached 'candidate guidance document' which provides advice about completing the application process.
Closing Date - Wednesday 24 July 2024 at midnight
Provisional Interview Date - Thursday 15 August 2024
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.