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Security Officer
Posting date: | 08 July 2024 |
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Hours: | Full time |
Closing date: | 07 August 2024 |
Location: | SP9 7SU |
Company: | Mitie |
Job type: | Permanent |
Job reference: | 56912 |
Summary
Main Duties
-To protect customers and colleagues from physical and verbal abuse, by providing a reassuring and professional security presence.
-To provide a highly visible security presence which is easily identified by both customers and colleagues whilst providing an exceptional level of customer service.
-To proactively deter and prevent anti-social behaviour, theft and criminal activity.
-Liaising with the store management, Police and other external agencies when required.
-Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
-Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.
What we are looking for
-The elite security officer will need to be a team player with an enthusiastic attitude.
-Able to work on their own initiative.
-Retail Security experience.
-Flexible Approach to work to suit the business needs with an ability to work with different teams as required.
-Excellent communication skills are required both written and verbal.
-Capable in the use of technology.
-The ability to identify triggers to conflict along with excellent mediation skills.
-The ability to conduct yourself to high ethical standards.
-Conflict resolution trained.
-Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial.
-A Full UK Driving licence would be beneficial.
-To maximise the use of BWCCTV during confrontational situations.