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MHST Administrative Assistant
| Posting date: | 08 July 2024 |
|---|---|
| Salary: | £22,816.00 to £24,336.00 per year |
| Additional salary information: | £22816.00 - £24336.00 a year |
| Hours: | Full time |
| Closing date: | 24 July 2024 |
| Location: | Cambridge, CB1 3DQ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9448-24-0358 |
Summary
The Mental Health Support Team Administrator role will: Provide administrative support for the MHST, including taking minutes, writing letters, formatting and proofreading clinical letters, booking rooms, organising meetings and assisting with recording staff leave and contractual changes. Support and manage the patient referral process for the team. Use our electronic patient management system (SystmOne) to register, process, check, update and discharge patients. Maintain and update accurate patient records in accordance with standard operating procedures including scanning, filing, and typing. Implement processes and practices to ensure best practice within your team and the wider service. Ensure all contact details for the teams are kept up to date. Produce information and data relating to the services relating to this department, as required. Answer and direct phone calls and emails. The Mental Health Support Team Administrator is required to: Demonstrate excellent IT skills across Microsoft Office applications and attention to detail. Prioritise their own workload and be organised to meet deadlines and the needs of their team and the wider service. Work on their own initiative and demonstrate a willingness to help others as a key member of the team. Therefore, the ability to demonstrate empathy and respect for others, build effective relationships, and have a flexible approach to work is essential. Demonstrate excellent verbal and written communication skills, with a friendly and professional manner. Fully understand and work in a manner that recognises the importance of confidentiality and the sensitive nature of the information that is being stored or shared. You will have opportunities to work alongside our growing administration team to develop new systems and processes and be involved in developing new ways of providing information and support for children and young people. This is an exciting opportunity to be a part of growing, innovative service. Please note we are recruiting to one 0.5 FTE post. The post can be based at Brookfields Health Centre in Cambridge or Princess of Wales Hospital in Ely, but there would be an expectation to attend team meetings at both bases a couple of times a month. If you feel you have the skills and experience for this post we would love to hear from you.