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System Support Officer

Job details
Posting date: 05 July 2024
Salary: £35,000 to £40,000 per year
Hours: Full time
Closing date: 04 August 2024
Location: Hounslow, London
Remote working: Hybrid - work remotely up to 2 days per week
Company: I Net Software Solutions
Job type: Permanent
Job reference: INET/SystemSupport/July24

Summary

Job description
I-NET Software Solutions is a fast-growing, innovative company providing IT support and consulting services to small to medium-sized businesses. We are seeking a talented Support Technician to join our team and help support our growing business. The ideal candidate will be self-motivated, detail-oriented, and able to work independently with minimal supervision.

Job Description

The Support Technician will be responsible for assisting with the day-to-day support of our business clients by troubleshooting and resolving technical issues. The Support Technician will be responsible for assisting with the following duties:

Job posted date: 05/07/24 End date: 04/08/24

Reference: INET/SystemSupport/July24

Salary: £35000 to £40000 per annum

Help desk duties including working on assigned IT support tickets in line with service desk SLA's
Maintain and keeping IT asset registers up to date the tools Maintaining all aspects of the IT hardware
working on IT support tickets service desk SLA's Supporting users
Carrying out administrative tasks on the Office IT Maintaining IT Infra registry
Supporting IT Employees on various IT issues
Candidate will provide help desk support and maintenance across multiple areas with different IT systems and platforms under the direction of the IT Network Manager and Deputy Network Manager.

Job Types: Full-time, Permanent

Salary: £35,000.00-£40,000.00 per

Year Benefits:

Company pension
Flexitime
Day shift
Flexitime
Monday to Friday Ability to commute/relocate:
Hounslow: reliably commute or plan to relocate before starting work (required) Education:
Bachelor's (preferred) Experience:
Technical support: 1 year (preferred)
Customer service:1 year (preferred) Work Location: In person
Reference ID: INET/System Support/July24 Expected start date: 04/08/2024

Job Types: Full-time, Permanent

Benefits:

Flexitime
Free parking
On-site parking
Work from home
Schedule:

Day shift
Monday to Friday
No weekends
Work Location: Hybrid remote in Hounslow

Reference ID: I-NET/System Support /July24

Expected start date: 04/08/2024