Band 7 Service Manager
| Posting date: | 05 July 2024 |
|---|---|
| Salary: | £49,178.00 to £55,492.00 per year |
| Additional salary information: | £49178.00 - £55492.00 a year |
| Hours: | Full time |
| Closing date: | 19 July 2024 |
| Location: | Barnet, EN5 3DJ |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9391-24-1531 |
Summary
Support the infrastructure which measures performance within the directorate (including RTT reports, waiting lists, outpatient new to follow up ratios, diagnostic treatment status, length of stay). Ensure data validation is completed to achieve required national and local RTT targets and milestones. Work across the division to ensure that access standards are consistently met for all patients. Support the investigation of patient complaints, analysing the issues and identifying any faults in procedures, processes or the treatment of patients and making appropriate recommendations to the Operations Manager and others to avoid future occurrences. Work with the Operations Manager to monitor activity levels including outpatients, diagnostics and inpatients. Develop improvement plans to achieve performance against targets and other imperatives impacting on the Trust. Ensure that all activity is accurately and fully coded thereby ensuring income is maximised and outpatient treatment status recorded for RTT measurement. To manage administration and support staff employed within directorate. Ensure optimal use of staffing resources and review workforce requirements as required.