Medicine and Recall Care Coordinator
| Posting date: | 05 July 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 30 September 2024 |
| Location: | Oxford, OX3 9JA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3940-24-0020 |
Summary
Develop and implement proactive care services to help improve and maintain the health and wellbeing of our practice population.Proactively identify and work with a cohort of patients to support their personalised care requirements, using the available decision support aids. The duties and responsibilities may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Clinical Contracts Manager, dependent on current and evolving practice workload and staffing levels: o Input prescription orders on the clinical system o Answer medication queries from patients, staff members, community pharmacies and care homes o Create tasks and assist clinicians in managing document workflow relating to prescriptions o Promotion of electronic repeat dispensing and online ordering o Work with Prescribers to provide a responsive repeat prescription service, in accordance with any relevant and appropriate policy, protocol, or template. o Liaise with patients and healthcare providers to obtain correct prescription information. o Manage prescription requests from vulnerable/high priority patients and care home residentsCollate information from medication related queries and forward to an appropriate healthcare professional in a timely manner. o Bring any queries to the attention of the relevant Prescriber to include under and over usage. o Be aware of monitoring requirements for selected drugs or categories of drugs and follow up/monitoring required. o Establish and maintain filing and administrative systems so that written or computerised information is easily accessible and secure. o Delivering the technical aspects of prescription preparation to ensure the safe prescribing of medicines. o Comply with legal and professional requirements, accepted guidance on professional practice, and with safe systems of work for re-authorising repeat prescriptions. o Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward information on the recommended alternative. o Liaise with external pharmacy services and patients to resolve queries and communicate changes to medications. o Build good working relationships with local Pharmacies to help enable the Practice prescription service. o Carry out prescribing audits. o Actioning medicines safety alerts o To utilise population health intelligence to proactively identify other cohorts of patients, working with the clinical team to plan, implement and track interventions and report on the success of these. o To signpost to the relevant members of the practice team and outside organisations as appropriate o To coordinate, attend and provide administrative support for MDT meetings. To disseminate information from these meetings to other practice staff as necessary o To coordinate visits or arrange appointments at the practice for patients on the caseload. o To maintain monthly recall searches and ensure patients are attending their Long-Term condition appointments. Following up on those not attending o To maintain accurate and up to date records of patient contacts, entering notes onto EMIS o Co-ordinate and liaise with patient services manager on promoting National and local Health campaigns. o Use language line to communicate with patients who may otherwise not engage with our services.