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Ward Clerk (Clinical Trials) (XN02)
| Posting date: | 05 July 2024 |
|---|---|
| Salary: | £22,383.00 per year |
| Additional salary information: | £22383.00 a year |
| Hours: | Full time |
| Closing date: | 26 July 2024 |
| Location: | Leeds, LS9 7TF |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9298-DRI-0154 |
Summary
THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centered Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values Additionally the following are core values which relate specifically to this post: The beliefs and attitudes that underpin effective performance within the job role. Emphasis should be on the requirements of the role not the individual when completing this section. Examples might include: quality focus, mistakes are used as a continual learning experience, honesty, integrity etc. 7. WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT) Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients. By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change. WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition. CORE BEHAVIOURS AND SKILLS Personal - Motivated, Team worker, Attention to detail Communication - Literacy Numeracy Verbal and non-verbal Able to communicate with staff at all levels Responsibility to others - Reliable Trustworthy Adaptable 9. CORE KNOWLEDGE AND UNDERSTANDING Customer relations. Maintaining a safe environment. 10. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Administrative and Clerical Duties Record and extract admission, transfer and discharge information from the Trust PAS system. Provide guidance to and record visitors to the department. Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Trials Team, and making calls where appropriate on behalf of department staff. Ensure that patients medical records are available on the department, when required, obtaining these where necessary from other departments. Assemble new files and transfer letters and other reports to staffs personal files and general collation of files promptly and efficiently. Deliver staff mail. Order stationery and provisions and complete requisition forms under instruction from Clinical Trials Coordinator. Maintaining records on behalf of Clinical Trials Coordinator and Research Team. General office work and any other duties assigned by the Supervisor or Manager including photocopying and printing. Assisting to maintain high standards of care Assist in the welcome and reception of patients, visitors and representatives into the clinical area. Maintain a safe working environment, reporting items for repair, incidents, accidents and complaints. Understand the need to maintain and respect patient and staff confidentiality. Participate in in-service training. Participate in mandatory training annually. Participate in annual performance appraisal and pay performance review. Undertake duties on different wards/departments/sites as and when required by service demands. Develop good working relationship Participate in appropriate and relevant communications networks. Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the department and other theatres in the CSU. Health and Safety/Risk Management All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed safe working procedures, and reporting incidents using the Trust Incident Reporting system. Infection Control The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment. Equality and Diversity The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. Patient and Public Involvement The Trust has a statutory duty to involve patients and public in evaluating and planning services. All staff have a responsibility to listen to the views of patients and to contribute to service improvements based on patient feedback. Training and Personal Development Continuous Professional Development The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role. Respect for Patient Confidentiality The jobholder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role. 11. COMMUNICATION & WORKING RELATIONSHIPS Including but not limited to; Administration staff Business managers Nursing Staff Allied Health Professions Portering House Keepers Medical Staff 12. SPECIAL WORKING CONDITIONS i) PHYSICAL EFFORT: Frequent moderate effort for lifting, sorting, filing and general handling of records in addition to the manoeuvring and pushing of trolleys containing patient records. Frequent requirement for sitting or standing in a restricted position as well as a requirement to use specialist equipment (i.e. stepladder). ii) MENTAL EFFORT: Frequent requirements for prolonged concentration. Constantly working to departmental deadlines and service level agreements. iii) EMOTIONAL EFFORT: The post holder may come into contact with patients diagnosed with life limiting illnesses who have special emotional needs. This can be stressful WORKING CONDITIONS: There may be occasions when the post holder comes into contact with aggressive behaviour from patients.