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Customer Support Officer
| Posting date: | 04 July 2024 |
|---|---|
| Salary: | £22,816 to £24,336 per year |
| Additional salary information: | £22816 - £24336 a year |
| Hours: | Full time |
| Closing date: | 17 July 2024 |
| Location: | Exeter, EX2 5DW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C0023-24-1202 |
Summary
For more information on the Job Description and Responsibilities please click the link below. More detail about the role: The department actively supports personal development via external training courses and Trust training avenues, including Continuous Professional Development opportunities. The successful candidate will possess good desktop data skills, be comfortable working as part of a team and be excellent communicators, working closely with other teams within MEM. They will possess good organisational skills and be able to manage multiple workstreams and changing priorities giving feedback and updates to team senior staff. They will be working directly with clinical and technical staff, maintaining a professional approach whilst undertaking their tasks. We would highly recommend anyone who believes they have existing and transferable skills to contact the team and arrange a call or a walk around the department. Please note, the job description for this role is currently going through the formal matching process and therefore the banding may be subject to change. Working Pattern: 37.5 hours per week, Monday to Friday, 08:00 to 16:00 Interview Date: Friday 16th July 2024 - In person interview only For further information please contact: Caroline Spencer-Austin, MEM Business and Governance Manager, on 01392 402062 or caroline.spencer-austin@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.