Nights Team Leader
| Posting date: | 04 July 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 03 August 2024 |
| Location: | TW6 1SD |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 56077 |
Summary
Job Overview
-Knowledge of relevant procedures
-Level of customer Service
-Team Player
-Health and safety awareness and knowledge
-Communication
Main Duties
-Assist the Supervisor with the nightly issues.
-Induct and train the Cleaning Services Team as required in line with the MITIE Company Policy.
-Provide specific training on equipment, cleaning practises and use of chemicals to the Soft Services Team on site.
-Assist and liaise with the Supervisor in the selection of suitable cleaning operatives.
-Maintain accurate staff attendance records and ensure the Signing-in Register is completed in line with contracted hours and that these records on reviewed on a daily basis.
-Allocate cleaning duties and areas to Cleaning Operatives ensuring that all areas of the sites are maintained and meet the needs of the contract and any relevant SLA's.
-Complete the Cleaning Services Team site time sheets as required, ensuring that these are processed in line with the Company's time restrictions.
-Ensure team members PIN in as required on site at the arrival at site and leaving site
-Ensure that Cleaning Operatives understand and adhere to the site rules and maintain a smart appearance, including the wearing of the MITIE uniform when carrying out their tasks.
-Manage and control the issuing and usage of cleaning materials on site, making sure that the correct cleaning materials are used for the task in-hand.
-Carry out a weekly check of all cleaning machinery to make sure that it is in a safe working condition and reporting any faults to the Supervisor/Facilities Manager.
-Report all accidents and/or potential hazards to the LifeLine and relevant management and update appropriate records as necessary.
-Review all equipment, storage areas and sluice rooms verifying that they are kept clean, and that equipment and materials are left secured when not in use.
-Ensure that all relevant safety signs are provided and used correctly by all Cleaning Operatives
-Report any damage and safety defects on the premises to the Engineering Help Centre and log where appropriate.
-Monitor the standard of work of the Cleaning Services Team
-Attend appropriate training sessions to update knowledge of cleaning equipment, materials and company procedures.
-Ensure all areas within the premises are cleaned to the required frequency and SLA's.
-Complete stock control/order sheets as directed by the Supervisor.
-To ensure all Cleaning Operatives are aware of Company/Client statutory fire and safety regulations and provide good safety methods of work.
-To respond to any major leaks or incidents and manage the situation as directed by the Supervisor.
-To undertake any other related duties which are within the job holder's capability, according to the needs of the business.
What we are looking for
-
-Must be able to complete an Enhanced Disclosure in line with the Contract requirements.
-Must be able to complete Heathrow Fire Awareness & General Security Awareness Training in line with contract requirements.
-Must fall into the required shift pattern as deemed suitable to meet Contractual requirements.
-Have a flexible approach to the role.
-Proven Customer Focus and Service Skills.
-The ability to prioritise workload effectively, with good organisational skills.
-Able to work from own initiative.
-Good awareness of Health and Safety legislation.
-Excellent Time Management Skills.
-Good Communication skills
-An understanding of RAMs and COSHH
-Knowledge of relevant procedures
-Level of customer Service
-Team Player
-Health and safety awareness and knowledge
-Communication
Main Duties
-Assist the Supervisor with the nightly issues.
-Induct and train the Cleaning Services Team as required in line with the MITIE Company Policy.
-Provide specific training on equipment, cleaning practises and use of chemicals to the Soft Services Team on site.
-Assist and liaise with the Supervisor in the selection of suitable cleaning operatives.
-Maintain accurate staff attendance records and ensure the Signing-in Register is completed in line with contracted hours and that these records on reviewed on a daily basis.
-Allocate cleaning duties and areas to Cleaning Operatives ensuring that all areas of the sites are maintained and meet the needs of the contract and any relevant SLA's.
-Complete the Cleaning Services Team site time sheets as required, ensuring that these are processed in line with the Company's time restrictions.
-Ensure team members PIN in as required on site at the arrival at site and leaving site
-Ensure that Cleaning Operatives understand and adhere to the site rules and maintain a smart appearance, including the wearing of the MITIE uniform when carrying out their tasks.
-Manage and control the issuing and usage of cleaning materials on site, making sure that the correct cleaning materials are used for the task in-hand.
-Carry out a weekly check of all cleaning machinery to make sure that it is in a safe working condition and reporting any faults to the Supervisor/Facilities Manager.
-Report all accidents and/or potential hazards to the LifeLine and relevant management and update appropriate records as necessary.
-Review all equipment, storage areas and sluice rooms verifying that they are kept clean, and that equipment and materials are left secured when not in use.
-Ensure that all relevant safety signs are provided and used correctly by all Cleaning Operatives
-Report any damage and safety defects on the premises to the Engineering Help Centre and log where appropriate.
-Monitor the standard of work of the Cleaning Services Team
-Attend appropriate training sessions to update knowledge of cleaning equipment, materials and company procedures.
-Ensure all areas within the premises are cleaned to the required frequency and SLA's.
-Complete stock control/order sheets as directed by the Supervisor.
-To ensure all Cleaning Operatives are aware of Company/Client statutory fire and safety regulations and provide good safety methods of work.
-To respond to any major leaks or incidents and manage the situation as directed by the Supervisor.
-To undertake any other related duties which are within the job holder's capability, according to the needs of the business.
What we are looking for
-
-Must be able to complete an Enhanced Disclosure in line with the Contract requirements.
-Must be able to complete Heathrow Fire Awareness & General Security Awareness Training in line with contract requirements.
-Must fall into the required shift pattern as deemed suitable to meet Contractual requirements.
-Have a flexible approach to the role.
-Proven Customer Focus and Service Skills.
-The ability to prioritise workload effectively, with good organisational skills.
-Able to work from own initiative.
-Good awareness of Health and Safety legislation.
-Excellent Time Management Skills.
-Good Communication skills
-An understanding of RAMs and COSHH