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Resort Administrator and Reception Host - PART TIME, SUNDAY
| Posting date: | 04 July 2024 |
|---|---|
| Hours: | Part time |
| Closing date: | 03 August 2024 |
| Location: | Keswick, Cumbria |
| Remote working: | On-site only |
| Company: | Keswick Bridge |
| Job type: | Permanent |
| Job reference: |
Summary
***** This role is for 6 hours per week on SUNDAY only ***** Full training can be given but experience in financial reporting and or reservations management is advantageous.
Keswick Bridge is a small timeshare resort situated close to Keswick Town. The resort consists of 23 lodges, (some of which back onto the River Greta), a Management Lodge/workshop and pleasant grounds. Owned by Keswick Bridge Limited the resort is leased to Keswick Bridge Owners Club Limited who in turn represent the Owners of timeshare weeks.
Main Duties of the Resort Administrator & Reception Host - Part time
Support running of the front office, representing Keswick Bridge in a professional
and friendly and calm manner. As the Resort Administrator you are the "Face of Keswick Bridge".
Principle Duties and Responsibilities
1. Ensure that any arrivals and departures are managed smoothly and deal with any enquiries of problems as soon as is possible, working with the Maintenance Manager to resolve any problems as quickly as possible.
2. Plan and carry out inventory supplies to ensure that adequate stock levels are maintained if requested to do so.
3. Compile and report accurate rental figures and payment analysis to the Book keeper on a weekly basis.
4. Process payments either by credit or debit card and inform "card owner" of the amount taken from the card if requested to do so.
5. Ensure that all banking data is recorded accurately and banked in a timely fashion
6. Respond to emails in a professional and timely fashion.
7. Make good any cleaning complaints relevant to arrivals from Saturday
Carry out any such tasks which may be reasonably requested and collaborate with other staff on site. You may be called upon from time to time to assist/cover for other members of the team during holidays/sickness or during busy periods.
Keswick Bridge is a small timeshare resort situated close to Keswick Town. The resort consists of 23 lodges, (some of which back onto the River Greta), a Management Lodge/workshop and pleasant grounds. Owned by Keswick Bridge Limited the resort is leased to Keswick Bridge Owners Club Limited who in turn represent the Owners of timeshare weeks.
Main Duties of the Resort Administrator & Reception Host - Part time
Support running of the front office, representing Keswick Bridge in a professional
and friendly and calm manner. As the Resort Administrator you are the "Face of Keswick Bridge".
Principle Duties and Responsibilities
1. Ensure that any arrivals and departures are managed smoothly and deal with any enquiries of problems as soon as is possible, working with the Maintenance Manager to resolve any problems as quickly as possible.
2. Plan and carry out inventory supplies to ensure that adequate stock levels are maintained if requested to do so.
3. Compile and report accurate rental figures and payment analysis to the Book keeper on a weekly basis.
4. Process payments either by credit or debit card and inform "card owner" of the amount taken from the card if requested to do so.
5. Ensure that all banking data is recorded accurately and banked in a timely fashion
6. Respond to emails in a professional and timely fashion.
7. Make good any cleaning complaints relevant to arrivals from Saturday
Carry out any such tasks which may be reasonably requested and collaborate with other staff on site. You may be called upon from time to time to assist/cover for other members of the team during holidays/sickness or during busy periods.