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Maintenance Coordinator (Direct Maintenance Admin)
| Posting date: | 03 July 2024 |
|---|---|
| Salary: | £25,530 to £29,568 per year |
| Hours: | Full time |
| Closing date: | 16 July 2024 |
| Location: | Stratford, East London |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | London and Quadrant Housing Trust |
| Job type: | Permanent |
| Job reference: | 5823 |
Summary
The Direct Maintenance Administration team is looking for a permanent Maintenance Coordinator. Reporting to the Operations Support Team Leader, you will work closely with the Work Planning and regional maintenance teams. With links across the business area and across L&Q. You will be responsible for the back-office administration supporting the Direct Maintenance service delivery in this essential support function.
This is an opportunity to work alongside a highly motivated team in a role delivering professional and great customer service on a daily basis. Approaching tasks with determination to get a positive outcome for our residents. You will be part of a sizeable team, and will contribute actively to a positive working environment, following organisational values (People, Impact, Inclusion, Passion and Responsibility) and Behavioural framework.
The team work on a rota basis Monday to Friday with occasional Saturday where required. Early shifts start at 7:30am and the latest finish time is 6.30pm.
*We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.
You will use a variety of systems to organise, plan and process data, providing relevant and current information for the Team. Accurate data entry and reporting will also be crucial to the role. Daily Task will include: reviewing outstanding work orders to confirm their status, closing off old and duplicate orders on our IT systems, all admin task relating to Planning, adhoc planning as and when required
To be successful in this role candidates will demonstrate:
Knowledge of Microsoft packages
Great organisational skills and strong administration skills
Excellent written and verbal communication
Knowledge and experience within a similar role
Ability to deliver excellent Customer Service
Be able to work independently and strive to deliver the service, bring ideas and efficiencies to the tasks
If you are interested in this role and have the experience required, then apply without delay!
We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.
At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.
This is an opportunity to work alongside a highly motivated team in a role delivering professional and great customer service on a daily basis. Approaching tasks with determination to get a positive outcome for our residents. You will be part of a sizeable team, and will contribute actively to a positive working environment, following organisational values (People, Impact, Inclusion, Passion and Responsibility) and Behavioural framework.
The team work on a rota basis Monday to Friday with occasional Saturday where required. Early shifts start at 7:30am and the latest finish time is 6.30pm.
*We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.
You will use a variety of systems to organise, plan and process data, providing relevant and current information for the Team. Accurate data entry and reporting will also be crucial to the role. Daily Task will include: reviewing outstanding work orders to confirm their status, closing off old and duplicate orders on our IT systems, all admin task relating to Planning, adhoc planning as and when required
To be successful in this role candidates will demonstrate:
Knowledge of Microsoft packages
Great organisational skills and strong administration skills
Excellent written and verbal communication
Knowledge and experience within a similar role
Ability to deliver excellent Customer Service
Be able to work independently and strive to deliver the service, bring ideas and efficiencies to the tasks
If you are interested in this role and have the experience required, then apply without delay!
We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.
At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.