Customer Experience Advisor
| Posting date: | 02 July 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 01 August 2024 |
| Location: | Remote |
| Remote working: | On-site only |
| Company: | Staffline |
| Job type: | Temporary |
| Job reference: | 5010708-36959 |
Summary
Brightwork are supporting our client with the recruitment of multiple remote working Customer Experience Advisor's to join their Customer Excellence team on a temporary ongoing basis.
This role offers flexible working hours through the day (morning, afternoon, evening), working on either a part time or full time basis across the week, occasional weekend work is required. This is a fully remote role with immediate start available.
Duties will include:
- Engaging with customers across social media platforms including Facebook, Facebook groups, Instagram and TikTok
- Responding and resonating with a wide range of comments
- Working as a wider team to ensure a positive experience for everyone engaging with the brand
- Active presence on social media, monitoring trends and opportunities for growth
The successful candidate:
- Someone who can demonstrate experience with working with people in a similar environment
- Active user of social media channels, knowledge of current trends and ways to improve the brand
- Excellent written English communication skills
- Strong social pulse and understand when to escalate potential issues
- Ability to manage your own time whilst working from home
If interested, please submit your CV to Brightwork today!
Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles.