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Front of House Supervisor

Job details
Posting date: 02 July 2024
Salary: £11.74 per hour
Hours: Full time
Closing date: 01 August 2024
Location: Peebles, Scottish Borders
Remote working: On-site only
Company: FOREST HOLIDAYS LIMITED
Job type: Permanent
Job reference: AM1087513GleFOHS

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Summary

We have an exciting opportunity available for a Front of House Supervisor to join our Glentress team working full time, 40 hours per week, 5 days out of 7. Glentress is our newest location which is expected to open in November 2024. In return we will offer you an hourly pay rate of £11.74 per hour (increasing to £12.32 per hour if the location meets the monthly targets), a place to develop your skills and the chance to work in some of the UK’s most stunning forest environments.

Open all year round, as our Front of House Supervisor you play a pivotal role working closely with the Forest Retreat Manager to run our Forest Retreat building, the hub of the location. This is our reception, the first port of call for guests checking in on their holiday. It houses a shop, bar, and restaurant. Opening hours are location and season dependant but there are no late openings which allows a better work/life balance.

As our Front of House Team Supervisor we offer a range of benefits that includes:

• Monthly 5% bonus (paid quarterly) if location achieves customer service targets
• Get paid early with Access Early Pay - a great help for covering the unexpected
• Save on cabin breaks - pre-book a break with up to 20% off or travel last minute for just £75 a cabin. You also get a friends and family discount giving them 15% off all breaks.

The Front of House Supervisor Role:
Experience of working in a fast paced food and beverage or retail environment is essential. You must be able to work individually and as one team, with the ability to build good working relationships with colleagues and a professional rapport with guests is essential.

The Forest Retreat also has a shop which involves retail duties, and a small bar and café / restaurant where you will be required to do some catering and table waiting. Experience of working in a fast paced F&B or retail environment is essential. Your customer service skills will be vital in providing exemplary service to our guests throughout their stay, making sure each guest experiences that Forest Feeling from the moment they check-in.

Our ideal Front of House Supervisor is articulate and approachable. You put our guests at the heart of everything you do and have a helpful, positive personality. Passionate about all the little details that make a holiday great is what makes our guests return time and time again.

• 16 – 17 year olds paid at £6.40 p/hr (increasing to £6.72 p/hr if targets met)
• 17 – 18 year olds paid at £8.60 p/hr (increasing to £9.03 p/hr if targets met)
Forest Holidays is a Certified B Corporation, recognised globally as a business that’s a force for good. We provide holidays that are good for people and the planet.

Don’t miss out on the opportunity to join our fantastic team!

Click ‘Apply’ now!

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